Stitch Fix | Company Profile - Revenue, Headcount, Tech Stack, Contacts
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Overview
Stitch Fix is a San Francisco-based e-commerce company founded in 2011 by Katrina Lake. It offers a personalized styling service that combines algorithms, data science, and human stylists to deliver curated clothing "Fixes" directly to customers. The service is designed for busy men and women, adapting to their tastes and lifestyles by providing high-quality apparel that fits well.
Customers create an online styling profile that informs the algorithms, which generate clothing, shoes, and accessory recommendations. Stylists refine these selections into a "Fix," typically consisting of five items, which are shipped to customers. A styling fee applies, but it can be refunded or applied to purchases. Customers have three days to decide on the items, with free returns for any unwanted pieces. Stitch Fix has expanded its offerings to include plus sizes, petite, maternity, and children's clothing, focusing on personalization and convenience.
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