SquadStack.ai

Overview

SquadStack is an AI-powered platform focused on enhancing customer experience and sales efficiency. It combines intelligent automation with human expertise to optimize sales and support operations. The platform features voice-first AI agents, automated lead scoring, omnichannel outreach, and real-time conversation monitoring, making it suitable for various industries, including banking, e-commerce, healthcare, and education.

The platform manages the entire customer lifecycle, from lead qualification to support automation. Its AI-driven humanoid agent resolves queries and drives upsells, increasing sales potential and reducing operational costs. Handling over 100,000 calls daily, SquadStack ensures scalability and consistent engagement. With headquarters in New Delhi, India, and a presence in San Francisco, it has secured significant funding to drive innovation in BPO and contact center operations, transforming customer support into a revenue-generating center for enterprises.

Basic Information

Contact Details

• Phone: +91 88926 84778
• Website: squadstack.ai
• LinkedIn: linkedin.com/company/squadstack
• AngelList: angel.co/squadrun
• Twitter: twitter.com/squadrunapp
• Facebook: facebook.com/squadrun

Key Focus Areas & Initiatives

• Crowdsourcing
• Human in the loop machine learning
• Calling operations
• P2P marketplace operations
• Future of work
• Lead qualification
• Predictable sales
• Sales acceleration
• Artificial intelligence
• Telesales
• Telecalling
• Inside sales
• Outsourcing
• Customer experience
• Sales optimization
• Lead conversion
• AI agent
• Voice AI
• Voice AI agent
• Sales AI
• Enterprise software
• SaaS
• Machine learning
• Deep information technology
• Social media
• Automated lead qualification
• Automated outreach
• Customer feedback analysis
• Call recording and analytics
• AI compliance checks
• Digital transformation
• AI-driven insights
• AI-powered analytics
• Customer data privacy
• Data security compliance
• AI workflow orchestration
• Agent coaching
• Performance dashboards
• E-commerce
• AI for financial services
• Agent productivity tools
• Call quality analysis
• Customer experience management
• Analytics & reporting
• Performance analytics
• Enterprise CX
• AI model training
• Lead prioritization
• Real-time analytics
• Scalable contact center
• Sales support
• AI-powered coaching
• Sales conversion optimization
• Customer lifecycle management
• Automated quality checks
• AI-driven lead scoring
• AI-driven customer retention
• Support automation
• Call monitoring
• Industry-specific solutions
• Call center automation
• Cloud security
• AI-powered call scoring
• Security
• Human agents
• Secure data handling
• CRM integrations
• Financial services
• Revenue leakage prevention
• Multi-channel communication
• Customer journey
• Role-based access
• AI-powered support bots
• Customer support automation
• Customer engagement
• Digital CX
• AI-powered sales funnel
• Workflow automation
• Sales and support automation
• AI for e-commerce
• AI agent stack
• Business process outsourcing
• AI-driven scripts
• AI-powered workflows
• Healthcare
• Data encryption
• Omnichannel outreach
• Agent training modules
• Customer support
• Revenue growth
• Multi-language support
• AI-powered quality audits
• Call quality monitoring
• Contact center services
• Lead management
• Enterprise CX platform
• AI-driven lead qualification
• Data residency
• Vetted telecallers
• Lead scoring
• Call disposition analysis
• Penetration testing
• Call transcription
• Voice recognition
• AI-powered insights
• B2B
• B2C
• Distribution
• Information technology & services
• Enterprises
• Facilities services
• Health, wellness & fitness
• Hospital & health care
• Computer & network security

Technologies Used

• AI
• Adobe Media Optimizer
• Amazon AWS
• Cedexis Radar
• DoubleClick
• DoubleClick Conversion
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• GitHub Hosting
• Gmail
• Google AdWords Conversion
• Google Analytics
• Google Apps
• Google Dynamic Remarketing
• Google Font API
• Google Play
• Google Tag Manager
• Hubspot
• Linkedin Marketing Solutions
• MailChimp SPF
• MailJet
• Mailchimp Mandrill
• Mobile Friendly
• Paytm
• Remote
• Reviews
• Route 53
• SendInBlue
• Sendgrid
• ShareThis
• Typekit
• Vimeo
• Webflow
• Wistia
• YouTube

Affiliated Organizations & Regional Branches