Simplr | Company Profile
Contact Information
Industry & Market
Company Metrics
Funding Information
Headcount Distribution
By Department
Department Breakdown
Technology Stack
Analytics & Tracking
Social & Marketing
Video & Media
Email & Communication
Keywords & Focus Areas
Simplr
Overview
Simplr is a customer service solutions company based in Nashville, Tennessee, and operates as a subsidiary of Asurion. It focuses on providing scalable and affordable customer support primarily for e-commerce and SaaS businesses. The company combines advanced AI technology with a network of skilled human agents, referred to as the "Human Cloud," to deliver high-quality service.
It offers an AI-powered customer service platform that includes chatbot automation, agent augmentation tools, and live human assistance. Simplr provides 24/7 multilingual support, helping businesses serve customers around the world. Its flexible engagement model enables companies to adjust service levels based on demand without long-term contracts, making it particularly suitable for high-growth startups. Customized client dashboards offer real-time insights to enhance management of customer service operations.
Basic Information
| Industry | information technology & services |
|---|---|
| Founded | 2017 |
| Revenue | 18M |
| Headquarters | 140 11th Ave N, Nashville, Tennessee 37203, United States |
| Parent Organization | Asurion |
| Alexa Ranking | 516702 |
Contact Details
- Phone: +1 401-792-7080
- Website: simplr.ai
- LinkedIn: linkedin.com/company/simplr
- Twitter: twitter.com/@simplrinc
- Facebook: facebook.com/GoSimplr1/
- AngelList: angel.co/simplr
Key Focus Areas & Initiatives
- Customer service solutions
- Advanced AI technology
- Scalable and affordable support
- Outsourced customer support for e-commerce and SaaS businesses
- 24/7 multilingual support
- Human Cloud network
- Chatbot automation and agent augmentation
- Customized dashboards and real-time insights
- Flexible engagement model
- High-growth startup support
Technologies Used
- AI
- Adobe Media Optimizer
- Amazon AWS
- Android
- Bing Ads
- Cedexis Radar
- Circle
- DoubleClick
- DoubleClick Conversion
- Facebook Custom Audiences
- Facebook Login (Connect)
- Facebook Widget
- FullStory
- Gmail
- Google Analytics
- Google Apps
- Google Dynamic Remarketing
- Google Tag Manager
- Hotjar
- Hubspot
- Linkedin Marketing Solutions
- Mobile Friendly
- Nginx
- Rackspace MailGun
- React
- Remote
- Reviews
- Route 53
- Twitter Advertising
- Vimeo
- Visual Website Optimizer
- WP Engine
- WordPress.org
- YouTube
Community
