Simplr | Company Profile - Revenue, Headcount, Tech Stack, Contacts
Simplr is a customer service solutions company based in Nashville, Tennessee, and operates as a subsidiary of Asurion.
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Simplr is a customer service solutions company based in Nashville, Tennessee, and operates as a subsidiary of Asurion. It focuses on providing scalable and affordable customer support primarily for e-commerce and SaaS businesses. The company combines advanced AI technology with a network of skilled human agents, referred to as the "Human Cloud," to deliver high-quality service.
It offers an AI-powered customer service platform that includes chatbot automation, agent augmentation tools, and live human assistance. Simplr provides 24/7 multilingual support, helping businesses serve customers around the world. Its flexible engagement model enables companies to adjust service levels based on demand without long-term contracts, making it particularly suitable for high-growth startups. Customized client dashboards offer real-time insights to enhance management of customer service operations.
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