Servify

Overview

Servify is a Mumbai-based company founded in 2015 that specializes in product lifecycle management. It offers a self-learning post-purchase service platform for after-sales solutions across various devices, including smartphones and appliances. The company operates in over 40 countries and manages services for more than 100 product categories and 75 top brands, serving over 17 million consumers globally.

It provides a range of services focused on device care, upgrades, and lifecycle management. Its offerings include tailored protection plans, device upgrade options with health assessments, assured buyback programs, and subscription services for the latest technology. Servify emphasizes customer-centric innovation and integrates advanced technology, including AI for diagnostics and automated decision-making. It partners with over 50 OEMs, including well-known brands like Apple, Samsung, and Xiaomi, enhancing the purchasing and maintenance experiences for consumers and businesses alike.

Basic Information

Contact Details

• Phone: +91 80012 14984
• Website: servify.com
• LinkedIn: linkedin.com/company/servifyhq
• AngelList: angel.co/servify-1
• Twitter: twitter.com/servifyin

Key Focus Areas & Initiatives

• endtoend device management
• technology platform
• after sales
• service
• customer experience
• customer happiness
• saas
• mobile
• e-commerce platforms
• software engineering
• customer service
• enterprise software
• information technology
• software
• device refurbishment process
• e-commerce support
• device warranty solutions
• device return logistics
• services
• consumer electronics
• product lifecycle management
• d2c
• device protection solutions
• proprietary diagnostics
• device protection plans
• device subscription
• device warranty services
• customer experience enhancement
• device management
• oem partnerships
• customer loyalty programs
• device lifecycle optimization
• ecosystem integration
• digital after-sales
• logistics solutions
• customer loyalty through after-sales
• device management solutions
• device management software
• claims administration
• device servicing platform
• warranty management
• proprietary device diagnostics
• device management platform
• device lifecycle
• device upgrade guarantee
• device health assessment technology
• automated claims processing
• device trade-in and buyback
• buyback programs
• self-learning platform
• device repair logistics
• protection plan management
• device return process automation
• device return management
• regulatory compliance
• device return and logistics management
• device upgrade offers
• device refurbishment
• device diagnostics tools
• logistics
• refurbishment and redistribution
• device refurbishment logistics
• b2b
• device care programs
• ecosystem partner integration
• ecosystem partner integration platform
• device return logistics management
• device health monitoring
• b2c
• device ownership models
• device warranty management
• device repair management
• device health assessment
• device diagnostics
• device management automation
• device trade programs
• device ownership reimagining
• customer loyalty
• e-commerce
• self-learning technology
• device health monitoring tools
• device buyback
• device lifecycle management
• self-learning post-purchase platform
• retail solutions
• device upgrade
• device protection
• customer-centric services
• device trade-in
• device servicing
• oem
• after-sales service
• retail
• logistics management
• ecosystem partner platform
• protection plans
• proprietary diagnostics solution
• device trade and upgrade solutions
• device servicing ecosystem
• refurbishment services
• device upgrade programs
• device trade-in programs
• device warranty and protection
• computer systems design and related services
• device lifecycle services
• claims processing
• device ownership
• exchange programs
• digital payment solutions
• customer experience management
• warranty solutions
• product care
• service integration
• hassle-free claims process
• insurance administration
• tech-driven platform
• revenue maximization
• comprehensive coverage
• retail partner programs
• consumer electronics support
• self-learning services
• e-commerce solutions
• data-driven insights
• affordability programs
• subscription services
• device care management
• mobile carrier collaborations
• home warranty systems
• support platforms
• service optimization
• warranty extensions
• telecom solutions
• risk management services
• managed service offerings
• user-friendly interfaces
• technology integration
• e-waste management
• cybersecurity measures
• post-purchase services
• supplier collaboration
• channel partner support
• independent service providers
• finance integration
• claims administration solutions
• value-added services
• operational efficiency
• global service network
• customer satisfaction enhancements
• finance
• distribution
• consumer products & retail
• transportation & logistics
• computer software
• information technology & services
• internet
• consumer internet
• consumers
• enterprises
• hardware
• financial services

Technologies Used

• AI
• Amazon AWS
• Amazon SES
• Android
• Bootstrap Framework
• Data Analytics
• Databricks
• Delta Lake
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Freshdesk
• Gmail
• Google Analytics
• Google Apps
• Google Font API
• Google Maps
• Google Maps (Non Paid Users)
• Google Tag Manager
• IoT
• Linkedin Marketing Solutions
• Microsoft Excel
• Microsoft Office 365
• Mobile Friendly
• MongoDB
• Nginx
• Oracle Analytics Cloud
• Oracle Fusion
• PostgreSQL
• PySpark
• Python
• React Redux
• Remote
• Route 53
• SAP
• SQL
• SendInBlue
• Slack
• Spark
• Tableau
• Taleo Applicant Tracking Systems (ATS)
• Tally.ERP 9
• VueJS
• WordPress.org
• Wordpress.com
• reCAPTCHA

Affiliated Organizations & Regional Branches

• 247around
• WebToGo GmbH
• iService
• HappyNation_Jubi.AI