Service Express | Company Profile - Revenue, Headcount, Tech Stack, Contacts

Service Express | Company Profile - Revenue, Headcount, Tech Stack, Contacts

Updated January 31, 2026
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Service Express, based in Grand Rapids, Michigan, has been a leader in third-party, post-warranty maintenance for data center infrastructure since its founding in 1993.

Employees725
Revenue$300M

Industry & Market

Primary Industry
information technology & services
Location
Grand Rapids, Michigan, United States

Funding Information

Latest Stage
Merger / acquisition
Annual Revenue
$300,000,000

Headcount Distribution

Total Employees
725
Departments
19

By Department

Department Breakdown

Sales
Engineering
Support
Information Technology
Operations
Consulting
Others

Keywords & Focus Areas

data center maintenancethirdparty data center maintenancemanaged infrastructure servicesdata center hardwareibm solutionsibm hardwareit asset dispositionhybrid cloudit services & it consultingsupport system monitoring toolshardware maintenance lifecycle supportserviceshardware managementsupport for legacy hardware maintenancesupport system analyticssupport system monitoringhardware support for critical systemssupport for legacy data center hardwaredata center infrastructuresupport ticket management tools+10 more
30 total keywords

Overview

Based in Grand Rapids, Michigan, the company has been a leader in third-party, post-warranty maintenance for data center infrastructure since its founding in 1993. Specializing in supporting multivendor servers, storage, and network equipment, it serves over 4,000 mid-to-large organizations globally. Their People-Powered Data Center Solutions® approach centers on delivering outstanding customer experiences and strategic infrastructure support.

Services offered include maintenance and support for data center hardware, hardware system solutions, IT asset recovery, and data center relocation. The organization is recognized for cost savings, fast response times, and extending equipment lifecycles compared to traditional OEM support. It is committed to diversity, equity, and inclusion, holds ISO 27001:2022 and SOC 2 compliance, and, through investment by Warburg Pincus and acquisition of Top Gun Technology, has expanded its mission-critical support capabilities.

Key Metrics

Total Employees
XXXX
Total number of employees
Engineering
XX
Number of employees in the engineering department
Sales Team
$XX
Number of employees in the sales department
Marketing
XX
Number of employees in the marketing department
Founded
XXXX
Year the company was founded
Revenue
$XXX,XXX,XXX
Total revenue of the company
Total Funding
$XXX M
Total funding of the company
Market Cap
$XXX,XXX
Market cap of the company

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Contact

Company
Service Express
Headquarters
3855 Sparks Dr SE, Grand Rapids, Michigan, US
Founded
1993
Languages
English
Industry
information technology & services

Technology Stack

Analytics & Tracking

Not found

Social & Marketing

Not found

Database & Backend

OneTrust

Cloud & Infrastructure

Not found

Productivity

Not found

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