Sendbird | Company Profile - Revenue, Headcount, Tech Stack, Contacts
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Funding Information
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Headcount Distribution
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Department Breakdown
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Keywords & Focus Areas
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Overview
Sendbird is based in San Mateo, California and was founded in 2013. It provides a messaging-as-a-service API platform that enables chat, voice, video, and AI-powered conversations for mobile applications and websites. The platform supports over 300 million monthly active users and facilitates 7 billion messages each month globally.
Initially created as a location-based social network, the company shifted its focus to messaging capabilities in 2015. This pivot led to accelerated growth and acceptance into Y Combinator's Winter 2016 batch. Achieving unicorn status in 2021, Sendbird offers a full suite of messaging tools, AI agents for customer support, and a dedicated customer service solution, serving sectors such as e-commerce, healthcare, and financial services with a focus on scalability and customer-centric development.
Key Metrics
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Contact
Technology Stack
Analytics & Tracking
Social & Marketing
Database & Backend
Cloud & Infrastructure
Productivity
How to sell to
Buyer Teams to Target
Engineering & Product Development
Chief Technology Officer (CTO), VP of Engineering, Director of Software Engineering, Lead Mobile Developer, Backend Engineering Manager, Product ManagerCustomer Experience & Support
Head of Customer Support, Director of Customer Experience, Customer Success Manager, Support Operations Manager, AI Support Specialist, Implementation LeadSales & Business Development
Chief Revenue Officer, VP of Sales, Business Development Manager, Enterprise Account Executive, Sales Engineer, Solution ArchitectMarketing & Growth
Chief Marketing Officer (CMO), VP of Growth, Director of Product Marketing, Marketing Automation Lead, Demand Generation Manager, Digital Campaign SpecialistWhat they buy
- Cloud infrastructure & hosting services
- Developer platforms & API management tools
- Customer support & helpdesk software
- AI and machine learning solutions
- Analytics and user engagement platforms
- Security & compliance software
- CRM and marketing automation tools
Signals to watch
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