Santa Clara Family Health Plan

Overview

Santa Clara Family Health Plan (SCFHP) is a not-for-profit public health plan established in 1995 by the Santa Clara County Board of Supervisors. It serves the residents of Santa Clara County, California, as part of the Two-Plan Medi-Cal managed care model, alongside Anthem Blue Cross and Kaiser Permanente. SCFHP focuses on providing managed care services primarily for Medi-Cal and Medicare beneficiaries, emphasizing coordinated, person-centered care.

With over 290,000 members, SCFHP partners with more than 6,000 local providers to deliver comprehensive health services. The plan offers Medi-Cal managed care coverage, a Cal MediConnect program for dual-eligible beneficiaries, and the DualConnect (HMO D-SNP) plan, which began in 2023. SCFHP is committed to community engagement and works closely with local organizations to enhance health outcomes for its diverse member base, which includes low-income families, seniors, and individuals eligible for both Medicare and Medi-Cal.

Basic Information

Contact Details

• Phone: +1 408-376-2000
• Website: scfhp.com
• LinkedIn: linkedin.com/company/santa-clara-family-health-plan

Key Focus Areas & Initiatives

• Medical
• Medicare
• DualConnect
• Healthcare services
• Community partnerships
• Health equity initiatives
• Health policy
• Health plan
• Community health
• Health education
• Community resources
• Health care quality assessment
• Preventive care
• Social determinants of health
• Community health investment
• Medicaid
• Health outcomes
• Long-term services and supports
• Cultural competence
• Health equity
• Health disparities
• Care management
• Member and family engagement groups
• DualConnect HMO D-SNP
• Medicaid managed care
• Public agency
• Health disparities reduction
• Culturally competent services
• Healthcare quality
• Community development
• Community advisory board
• Member feedback programs
• Behavioral health
• Medi-Cal for kids and teens
• Community engagement
• Patient advocacy
• Healthcare provider network
• Health plan strategic planning
• Care coordination
• Healthcare innovation
• Public health
• Medicare Advantage
• Culturally responsive care
• Managed care
• Public health agency
• Health care services
• Healthcare access
• Non-profit
• Government
• Services
• Urgent care
• Health care
• Health, wellness & fitness
• Hospital & health care
• Nonprofit organization management
• Health & medical
• Health insurance offices

Technologies Used

• AI
• Amazon AWS
• Amazon SES
• Drupal
• Outlook
• Remote
• The Trade Desk
• VueJS