Safaricom PLC | Company Profile
11/25/2025
Contact Information
👤
Safaricom PLC
🏢
Safaricom PLC
📍
Waiyaki Way, Westlands, Nairobi, Nairobi P.O. Box 66827, 00800, Nairobi , KE
Industry & Market
Primary Industry
telecommunications
All Industries
telecommunicationsinformation technology & servicesinternet
Location
Nairobi, Nairobi County, Kenya
Public Trading
OTHER: SCOM
Company Metrics
👥Total Employees
4,921
⚙️Engineering
1,339
💼Sales Team
779
📈Marketing
218
📅Founded
1997
💰Revenue
3.0B
Alexa Ranking#69198
Funding Information
Annual Revenue
$2,980,299,000
Publicly traded company
Headcount Distribution
Total Employees
4,921
Departments
19
By Department
Department Breakdown
Engineering
Support
Sales
Business Development
Finance
Marketing
Others
Technology Stack
Analytics & Tracking
Google Tag Manager
Total: 12 technologies
Keywords & Focus Areas
mobile money transferdata & fiber connectivityvoice & landlinetelepresencecorporate connectivity solutionsregulatory & public policyenterprise business solutionsethics & compliancecustomer servicesales operationsecommercecorporate responsibilitywholesale servicesinvestor relationsinternal auditfinancial reportingtalent acquisitioncorporate communicationsbrand marketingconsumer business+10 more
30 total keywords
Safaricom PLC
Overview
Safaricom PLC is the largest telecommunications provider in Kenya and a leading integrated communications company in East Africa, headquartered in Nairobi. Founded in 1997, it has grown to serve approximately 47 to 49 million subscribers, commanding about 65.7% of the Kenyan mobile market. The company is publicly listed on the Nairobi Securities Exchange, with significant ownership by Vodafone Group, the Government of Kenya, and public shareholders.
The company offers a wide range of telecommunications and digital services, including mobile telephony, mobile data and internet services, and the M-PESA mobile money platform, which enables users to send money, pay bills, and access financial products. It also provides consumer electronics, cloud computing solutions, and security services to individual consumers, small and medium enterprises, and participants in the agricultural sector. With a focus on technology and financial inclusion, Safaricom aims to empower both individuals and businesses.
Basic Information
| Industry | telecommunications |
|---|---|
| Founded | 1997 |
| Revenue | 3.0B |
| Headquarters | Waiyaki Way, Westlands, Nairobi, Nairobi County, Kenya |
| Languages | English |
| Parent Organization | Safaricom Foundation |
| Alexa Ranking | 69198 |
Contact Details
- Phone: +254 20 4274524
- Website: safaricom.co.ke
- LinkedIn: linkedin.com/company/safaricom
- Twitter: twitter.com/SafaricomLtd
- AngelList: angel.co/safaricom
- Facebook: facebook.com/SafaricomLtd
Key Focus Areas & Initiatives
- Mobile money transfer
- Data & fiber connectivity
- Voice & landline
- Telepresence
- Corporate connectivity solutions
- Regulatory & public policy
- Enterprise business solutions
- Ethics & compliance
- Customer service
- Sales operations
- Ecommerce
- Corporate responsibility
- Wholesale services
- Investor relations
- Internal audit
- Financial reporting
- Talent acquisition
- Corporate communications
- Brand marketing
- Consumer business
- Curated web
- B2C
- Visa
- Digital payment solutions
- E-commerce
- Services
- Fibre optic internet
- Net income
- Digital financial inclusion
- Fibre internet
- Mobile network expansion
- Digital transformation strategies
- Security solutions
- Digital ecosystem
- B2B
- Market expansion Ethiopia
- Telecom services
- Ethiopian telecom
- Mobile network
- Online shopping platforms
- Cloud services for enterprises
- Mobile app services
- Financial performance
- SECAAS cybersecurity
- Information technology
- Social responsibility
- Anti-phishing
- Mobile banking security
- Kenyan telecom
- Partnerships
- D2C
- Cybersecurity
- Digital financial services
- Mobile services
- Music streaming
- Cloud security
- Mobile network operator
- M-PESA
- Security-as-a-service offerings
- Data plans
- Security-as-a-service
- ICT social responsibility
- Internet services
- Cloud computing
- Mobile financial services
- Disability accessibility in telecom
- Digital innovation
- Kenya
- Ethiopia
- Market leader
- Consumer electronics
- Accessibility
- Customer base
- Financial growth
- Cloud computing services
- Cloud computing for businesses
- Music streaming services
- Market share
- Cloud infrastructure
- Mobile service revenue
- Customer loyalty programs
- SMS messaging
- Customer experience
- Mobile network infrastructure
- Digital ecosystem development
- Technology partnerships
- Digital payments
- SDG alignment
- Revenue growth
- Cybersecurity services
- ICT services
- Fibre optic
- ICT infrastructure
- Music streaming platform
- E-commerce platforms
- Market share in Kenya
- Telecommunications
- Security technology
- Partnership with Visa
- Mobile telephony
- Cybersecurity solutions
- Digital transformation
- Fibre optic internet services
- Retail
- Disability inclusion
- Government
- SMS-based mobile banking
- Cybersecurity SAAS solutions
- Mobile money
- Disability empowerment initiatives
- Security solutions for telecom
- Innovation
- Internet connectivity
- Social impact
- Market expansion in Ethiopia
- Data and internet services
- SMS-based banking
- Visa virtual card
- Sustainable development goals
- Financial services
- Customer engagement
- Profitability
- Mobile data
- Cloud services
- Cybersecurity SAAS
- Mobile money interoperability
- Mobile banking
- Anti-malware
- Finance
- Non-profit
- Consumer internet
- Consumers
- Internet
- Information technology & services
- Public relations & communications
- Marketing & advertising
- Enterprise software
- Enterprises
- Computer software
- Hardware
- Internet infrastructure
- Nonprofit organization management
Technologies Used
- Atlassian Cloud
- Genesys
- GitLab
- Google Tag Manager
- Microsoft Application Insights
- Microsoft Office 365
- Microsoft Power BI
- Mobile Friendly
- Omniture (Adobe)
- React Redux
- Ruxit
- VueJS
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