Route | Company Profile - Revenue, Headcount, Tech Stack, Contacts
Route is a post-purchase e-commerce platform based in Lehi, Utah, that enhances the customer experience for online merchants.
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Overview
Based in Lehi, Utah, this post-purchase e-commerce platform enhances the customer experience for online merchants. Since its launch in 2019, it has served over 13,000 brands and protected nearly 150 million orders, with more than 3 million active app users.
The platform delivers services such as package protection against lost, stolen, or damaged items, immersive package tracking, automated claims resolution, and AI-driven remarketing tools for personalized product recommendations. It also supports carbon offsetting for shipping, integrates with over 1,100 carriers, and connects with popular platforms like Klaviyo and Salesforce to streamline e-commerce operations and improve customer support.
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