Puffy

Overview

Puffy is an American e-commerce company based in North Hollywood, California, specializing in sleep products such as mattresses, bed frames, and bedding accessories. Founded in 2016, it aims to provide a "cloud-like" sleeping experience through high-quality materials and innovative design. The company operates with a customer-centric approach, offering quick delivery from its U.S.-based factories and a lifetime warranty on its mattresses.

The product lineup includes the flagship Puffy Original mattress, hybrid models like the Puffy Lux Hybrid and Royal Hybrid, as well as complementary bedroom furniture and sleep accessories. Mattresses are assembled in the USA using CertiPUR-US certified foams and feature proprietary Cooling Cloud™ technology for enhanced comfort. With a 101-night sleep trial and a focus on customer satisfaction, Puffy has established itself as a leader in the online mattress market, appealing to consumers seeking premium and affordable sleep solutions across North America.

Basic Information

Contact Details

• Phone: +1 833-514-0644
• Website: puffy.com
• LinkedIn: linkedin.com/company/puffy

Key Focus Areas & Initiatives

• AI native
• High-performance culture
• Luxury e-commerce
• Direct-to-consumer growth
• Conversion rate optimization
• Data analytics
• Optimization
• Sleep innovation
• B2C
• Breathable mattress
• Customer service
• Pillow
• D2C
• E-commerce
• Retail
• Services
• Adjustable bed base
• Direct-to-consumer
• Sleep trial period
• Sleep wellness
• Sleep mask
• Hassle-free delivery
• Back pain relief
• Gel-infused foam
• Online mattress
• Sleep environment
• Cooling technology
• Sleep trial
• Pressure distribution
• Home goods
• Smart bed
• Supportive foam
• Sleep comfort
• Bed frame
• Cloud-like sleep
• Responsive foam
• Supportive mattress
• Temperature regulation
• Sleep accessories
• Mattress
• Lifetime warranty
• Sleep support system
• Ergonomic design
• Manufacturing
• Mattress protector
• Sleep support
• Sleep health
• Health and wellness
• Customer satisfaction
• USA assembled
• Memory foam
• Sporting and athletic goods manufacturing
• Cooling Cloud™ technology
• Pressure relief
• Sleep solutions
• Sleep enhancement
• Weighted blanket
• Hybrid coil system
• Premium sleep products
• Sleep technology
• Motion isolation
• Made in USA
• Sleep quality improvement
• Bed set
• Memory foam mattress
• Mattress topper
• Comfort mattress
• Sleep product warranty
• Hybrid mattress
• Luxury mattress
• Sleep comfort technology
• Fast shipping
• Mattresses
• Smart beds
• Bed frames
• Luxury bedding
• Adjustable base
• Back support
• Body contouring
• Foam layers
• Customer reviews
• 101-night trial
• Free shipping
• Sleep quiz
• Bamboo sheets
• Signature pillow
• Deluxe mattress topper
• Cleaning mattress protector
• Split king
• Bedroom essentials
• Luxurious sleep
• Stress relief
• Pain relief
• Cool touch cover
• Alpaca wool
• Premium comfort
• Home delivery
• Easy assembly
• Buy online
• Sleep calculator
• Dual massage zones
• Hypoallergenic materials
• Financing options
• Weighted comforter
• Pressure-relieving foams
• No motion transfer
• Padded headboard
• Top-rated
• Best seller
• Comfort layers
• Risk-free
• Cool yarn technology
• Elastomeric support
• Finance
• Consumer products & retail
• Consumer internet
• Consumers
• Internet
• Information technology & services
• Mechanical or industrial engineering
• Health, wellness & fitness
• Financial services

Technologies Used

• AI
• AddShoppers
• Adobe Media Optimizer
• Bing Ads
• Cedexis Radar
• Circle
• Criteo
• Curebit
• DoubleClick
• DoubleClick Conversion
• ElasticEmail
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• FullStory
• Gmail
• Google AdWords Conversion
• Google Apps
• Google Dynamic Remarketing
• Google Font API
• Google Tag Manager
• Gorgias
• Klaviyo
• Mobile Friendly
• Optimizely
• Paypal
• Remote
• Render
• Reviews
• Sendgrid
• Shopify
• Shopify Unlimited
• Splitit
• Vimeo
• YouTube
• Zendesk
• accessiBe

Affiliated Organizations & Regional Branches