PT. Pegadaian

Overview

PT. Pegadaian (Persero) is Indonesia's largest state-owned pawnbroker, established in 1901 and headquartered in Jakarta. As a subsidiary of Bank Rakyat Indonesia since 2021, the organization focuses on consumer financial services and aims to enhance financial inclusion for Indonesia's unbanked population.

Serving over 24 million customers through a network of over 4,000 outlets, PT. Pegadaian offers pawnbased loans, gold savings, business financing, vehicle installment plans, and Sharia-compliant products. It has embraced digital transformation, providing round-the-clock access to services via its Pegadaian Digital platform. The company is dedicated to social responsibility, sustainability, and reliability, achieving significant advancements in digital infrastructure and high operational efficiency.

Basic Information

Contact Details

• Phone: +62 21 3155550
• Website: pegadaian.co.id
• LinkedIn: linkedin.com/company/ptpegadaian

Key Focus Areas & Initiatives

• Pawnbased loan institution
• Worldwide money remittance
• Gold bullion financing
• Sharia-compliant loans
• Fiducia-based loans for SMEs
• Property and gems research laboratory
• Vehicle pawn and installment plans
• Banking and online credit applications
• Digital service automation and delivery
• Asset-backed loans
• Islamic finance
• Digital banking platform and product rollout
• Consumer finance and financial inclusion
• Digital transformation initiatives
• Risk management and asset valuation
• Microfinance and appraisal services
• 24/7 digital services via Pegadaian Digital
• Corporate social responsibility
• Digital service innovation and reliability
• Cloud infrastructure modernization
• Gold savings plans
• Partnering with Nutanix and government

Technologies Used

• Amazon SES
• Atlassian Confluence
• Gmail
• Google Apps
• Jira
• MailJet
• Mailchimp Mandrill
• Mimecast
• React
• Sendgrid
• Vercel
• VueJS

Affiliated Organizations & Regional Branches

• Bank Rakyat Indonesia