Pay Tel Communications, Inc.

Overview

North Carolina-based company specializing in secure communication technology solutions for confinement facilities, including prisons and jails across the United States. Established in 1986 by Vincent Townsend, the organization serves facilities that manage over 20,000 incarcerated individuals and generates estimated revenues of $13.5M. Their offerings include phone calls, messaging, video visitation, and mail scanning for detainees, as well as tablets to enhance safety and connectivity within correctional settings.

In-house developed technology is tailored for both incarcerated individuals and the facilities that serve them. The educational platform Pathway to Achieve™ supports personal development and recidivism reduction. Leadership expertise and a commitment to community reintegration support their mission to promote safer operations within the corrections industry.

Basic Information

Contact Details

• Phone: +1 800-729-8355
• Website: paytel.com
• LinkedIn: linkedin.com/company/pay-tel-communications

Key Focus Areas & Initiatives

• Telecommunications solutions for confinement facilities
• Jail technology and call management systems
• Inmate communications and secure messaging
• Data management and innovative correctional technology
• Reentry support and resource directory
• Faith and spiritual apps for inmates
• Community upliftment and healing initiatives
• Correctional tech innovation and social responsibility
• Risk assessment and regulatory compliance
• Off-site mail scanning and secure communication
• Recidivism reduction through educational platforms
• Behavioral health and self-improvement courses
• Video visitation and digital inmate engagement
• Customer service and call control
• Government and correctional facility partnerships

Technologies Used

• DNS Made Easy
• Google Analytics
• Google Font API
• Google Tag Manager
• Gravity Forms
• Microsoft Office 365
• Mobile Friendly
• Outlook
• Remote
• Typekit
• Varnish
• Wix
• WordPress.org
• reCAPTCHA