OpenTable | Company Profile
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Department Breakdown
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OpenTable
Overview
OpenTable is a hospitality technology company based in San Francisco, founded in 1998. It specializes in online restaurant reservations and management solutions, connecting diners with restaurants through a digital platform. Users can search for and book reservations based on various criteria, including date, time, cuisine, and price range. The platform offers a streamlined reservation process, access to restaurant availability, ratings, reviews, and a loyalty points program for diners.
For restaurants, OpenTable provides an Electronic Reservation Book system that automates host-stand operations, managing reservations, table assignments, and guest recognition. This system enhances operational efficiency and online visibility, helping restaurants attract new customers. OpenTable serves over 40,000 restaurants globally and supports both diners and restaurant partners through digital communities and customer support platforms. The company continuously improves its offerings with custom features and integrations to enhance user experience.
Basic Information
| Industry | hospitality |
|---|---|
| Founded | 1998 |
| Revenue | 300M |
| Headquarters | 120 Kearny St, San Francisco, California, United States |
| Languages | English |
| Parent Organization | Booking Holdings (NASDAQ: BKNG) |
| Alexa Ranking | 2195 |
Contact Details
- Phone: +1 415-344-4200
- Website: opentable.com
- LinkedIn: linkedin.com/company/opentable
Key Focus Areas & Initiatives
- Online restaurant reservations
- Restaurant management solutions
- Digital hospitality ecosystem
- Electronic Reservation Book system
- Reservation analytics
- No-show reduction
- Operational efficiency for restaurants
- Customer support communities
- Reservation system customization
- Table optimization
- CRM integration
- Marketplace network effects
- Restaurant discovery
- Global restaurant network
- Loyalty points program
- Digital marketing services
- Diner experience enhancement
- Self-service support tools
Technologies Used
- AI
- Akamai
- Akamai DNS
- Akamai RUM
- DreamHost SSL
- Google Maps
- Google Play
- Google Tag Manager
- Microsoft Office 365
- Mixpanel
- Mobile Friendly
- OneTrust
- Render
- Salesforce Service Cloud
- WordPress.org
- iTunes
- reCAPTCHA
Community
