OmniChat | Company Profile - Revenue, Headcount, Tech Stack, Contacts
Contact Information
Industry & Market
Company Metrics
Funding Information
Headcount Distribution
By Department
Department Breakdown
Technology Stack
Analytics & Tracking
Social & Marketing
Development
Video & Media
Email & Communication
Keywords & Focus Areas
OmniChat
Overview
OmniChat is a WhatsApp-based platform that integrates marketing, sales, and customer relationship management using artificial intelligence. It connects various communication channels, including WhatsApp, websites, and social media, to create a unified operation aimed at enhancing customer experiences and boosting sales conversions.
The platform offers several key features. It consolidates conversations into a single interface, prioritizing sales-ready leads through intelligent queuing systems. OmniChat also utilizes AI-powered automation to manage customer demand, including lead qualification and customer service, with minimal team involvement. Additionally, it supports targeted WhatsApp marketing campaigns that can significantly increase conversion rates. The AI Copilot assists sales teams in responding quickly and accurately, while post-sale support automates a large portion of customer inquiries, improving retention and issue resolution.
Basic Information
| Industry | information technology & services |
|---|---|
| Founded | 2016 |
| Revenue | 8.5M |
| Headquarters | 1881 Avenida Joao Gualberto, Curitiba, State of Parana, 80030-001, Brazil |
| Languages | Portuguese |
Contact Details
- Phone: +55 41 3501-6758
- Website: omni.chat
- LinkedIn: linkedin.com/company/omnichat
Key Focus Areas & Initiatives
- WhatsApp-based communication platform
- AI-powered marketing and sales automation
- Multi-channel integration for customer support
- Scalable cloud-based chat solutions
- Customizable enterprise chatbot development
- Lead qualification and sales funnel optimization
- Automated customer service and workflow management
- Analytics and reporting dashboards
- Integration with social media and messaging platforms
- Personalized marketing and campaign management
Technologies Used
- Bootstrap Framework
- DoubleClick
- DoubleClick Conversion
- Facebook Custom Audiences
- Facebook Login (Connect)
- Facebook Widget
- GitHub Hosting
- Gmail
- GoToWebinar
- Google Analytics
- Google Apps
- Google Dynamic Remarketing
- Google Font API
- Google Play
- Google Tag Manager
- Hubspot
- Intercom
- Linkedin Marketing Solutions
- Mobile Friendly
- Nginx
- Rackspace MailGun
- Route 53
- Segment.io
- Sendgrid
- WordPress.org
- YouTube
- reCAPTCHA
Community
