novomind AG

Overview

novomind AG is a German software company based in Hamburg, founded in 2000. It specializes in tailored solutions for digital commerce and customer service, utilizing artificial intelligence for both B2B and B2C clients globally. With a workforce spanning 27 countries, the organization serves nearly 250 customers in various sectors such as trade, energy, banking, and insurance.

Its modular portfolio integrates digital commerce and customer service technologies. Key products include automated shop systems, product information management tools, omnichannel commerce solutions, and customer service software powered by chatbots. The company emphasizes innovation, reliability, and data protection, adhering to industry standards. In 2021, revenue reached €49.3 million, reflecting steady growth driven by new customer acquisitions and geographical expansion into Asia and Africa.

Basic Information

Contact Details

• Phone: +49 40 8080710
• Website: novomind.com
• LinkedIn: linkedin.com/company/novomind-ag

Key Focus Areas & Initiatives

• Shop software
• Call center software
• Commerce and customer service software
• Product information management (PIM) system
• Marketplace software
• Marktplatzsoftware
• Omnichannel commerce
• Mobile commerce
• IT services & IT consulting
• E-commerce
• Consumer internet
• Consumers
• Internet
• Information technology & services

Technologies Used

• AI
• Amazon SES
• DigitalOcean
• ElasticEmail
• Google Tag Manager
• Grafana
• Hubspot
• Mobile Friendly
• Nginx
• Outlook
• Remote
• Vimeo
• WordPress.org

Affiliated Organizations & Regional Branches