NineStar Connect

Overview

NineStar Connect is a nonprofit cooperative based in Greenfield, Indiana, dedicated to serving East Central Indiana with a comprehensive range of utility and communication services. Established in 1895 and formed through a merger in 2011, it is the only rural cooperative in the U.S. that offers electricity, fiber optic internet, television, telephone, water, and sewer services. As a member-owned organization, it prioritizes reliable and cost-effective services tailored to the needs of its community.

The cooperative provides smart grid technology for electricity, urban-grade fiber optic internet, and essential water and sewer utilities. It invests in infrastructure to support economic development in rural Indiana, aiming to enhance connectivity in its service areas. In addition to its utility services, the cooperative actively engages in community support through charitable initiatives, scholarships, and volunteer efforts, reinforcing its commitment to improving the quality of life for its members.

Basic Information

Contact Details

• Phone: +1 317-326-3131
• Website: ninestarconnect.com
• LinkedIn: linkedin.com/company/ninestar-connect

Key Focus Areas & Initiatives

• voice
• broadband
• video
• outsourced it
• hosted phone solutions
• security solutions
• energy
• smartconnect
• real-time pricing
• smarthub account management
• outage support
• nonprofit energy provider
• electric service
• energy efficiency rebates
• water and sewer
• energy efficiency
• b2c
• network security
• business services
• digital account management
• member communication
• water heater lease
• member ownership model
• outage map
• member-owned organization
• energy-saving programs
• community support
• indiana utility cooperative
• services
• outage reporting
• water heater leasing
• electric power generation
• internet service providers
• utility cooperative
• nonprofit cooperative
• smarthub portal
• support resources
• utilities
• community investment programs
• reliable utility services
• service area indiana
• digital support tools
• affordable rates
• fiber broadband
• peak time savings
• community-owned
• member ownership
• fiber internet
• high-speed internet
• water and sewer services
• electricity services
• online bill pay
• digital tools
• electricity
• energy programs
• solar energy
• community investment
• non-profit
• energy & utilities
• environmental services
• renewables & environment
• information technology & services
• b2b
• nonprofit organization management

Technologies Used

• Apache
• Atlassian Cloud
• Constant Contact
• Google Tag Manager
• MessageGears
• Microsoft Office 365
• Mimecast
• Mobile Friendly
• Outlook
• React
• Remote
• Salesforce
• The Trade Desk
• Typekit
• UptimeRobot
• Vimeo
• WordPress.org
• Zendesk
• Zoho Email
• reCAPTCHA