MSG91

Overview

MSG91 is a global cloud communications platform as a service (CPaaS) provider, established in 2010 and headquartered in India. The company specializes in customizable APIs and tools for SMS, voice, email, WhatsApp, RCS, authentication, and multi-channel messaging. Supporting over 30,000 businesses worldwide, MSG91 handles up to 2.5 billion API calls and 1.6 billion SMS messages monthly across more than 100 countries.

The company offers a wide range of services, including two-way SMS, bulk messaging, and voice communications. Its WhatsApp Business API facilitates two-way communication and analytics, while its email services ensure high delivery rates and automation for campaigns. MSG91 also provides advanced authentication solutions, marketing tools, and an AI-powered chatbot for customer support, enhancing customer engagement and streamlining operations for businesses of all sizes.

Basic Information

Contact Details

• Phone: +91 92016 34243
• Website: msg91.com
• LinkedIn: linkedin.com/company/msg91
• AngelList: angel.co/msg91
• Facebook: facebook.com/msg91
• Twitter: twitter.com/msg91com

Key Focus Areas & Initiatives

• International SMS
• OTP
• SendOTP
• Transactional SMS
• API
• API SMS
• CPaaS
• Voice
• Email
• Contact Center
• 2FA
• Mobile Verification
• WhatsApp API
• WhatsApp Business API
• Voice Bot
• WhatsApp Bot
• Instagram Bot
• Customer Support Tool
• Email Inbox
• USA
• Keyword Messaging
• Reliability and Security
• Customer Relationship Management (CRM)
• Advanced IVR
• Cloud Communication Platform
• Missed Call Services
• D2C
• Financial Services
• Branded Short URLs
• Data Security and Encryption
• Customer Support Solutions
• Customer Engagement
• Multi-Channel OTP
• Global Reach
• Campaign Automation
• B2B
• E-commerce
• Customer Segmentation
• Customer Success Stories
• Computer Systems Design and Related Services
• Multichannel Messaging
• Self-Service Knowledge Base
• Government
• Scalable Solutions for All Business Sizes
• Real-Time Agent Connections
• Developer-Friendly APIs
• Template Management
• OTP Verification
• Omnichannel Communication
• Marketing and Advertising
• Omnichannel Customer Nurturing
• Secure and Scalable APIs
• Healthcare
• URL Shortener
• API Integration
• Telecommunications
• Self-Service Help Center
• API Documentation
• Integration with Existing Systems
• Base64 Support for WhatsApp
• APIs for WhatsApp, SMS, Email, Voice, RCS
• Business Services
• B2C
• Real-Time Call Monitoring
• Event-Based Automation
• Virtual Numbers
• Business Automation Tools
• Knowledgebase Management
• File Sharing and Syncing
• File Hosting
• Retail
• Information Technology and Services
• Two-Factor Authentication
• Personalized Messaging
• Customer Data Platform
• Software as a Service (SaaS)
• Services
• Bulk Voice Messaging
• Message Logs and Analytics
• Finance
• Education
• Non-profit
• Distribution
• Transportation & Logistics
• Energy & Utilities
• Consumer Internet
• Consumers
• Internet
• Information Technology & Services
• Marketing & Advertising
• Health Care
• Health, Wellness & Fitness
• Hospital & Health Care
• Nonprofit Organization Management

Technologies Used

• AI
• AWS SDK for JavaScript
• AdRoll
• Android
• Bootstrap Framework
• Circle
• CloudFlare
• CloudFlare Hosting
• Cloudflare DNS
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• FullStory
• GitHub Hosting
• Gmail
• Google AdWords Conversion
• Google Apps
• Google Maps
• Google Play
• Google Tag Manager
• Helpscout
• Highcharts JS Library
• Hotjar
• JQuery 2.1.1
• Linkedin Marketing Solutions
• Mobile Friendly
• Multilingual
• New Relic
• React Redux
• Segment.io
• Sendgrid
• Slack
• Stripe
• Twitter Advertising
• VueJS
• YouTube
• reCAPTCHA

Affiliated Organizations & Regional Branches

• Tosms.in - India
• ToSMS