Masergy

Overview

Founded in 2000 and headquartered in Plano, Texas, Masergy Communications specializes in software-defined networking (SDN) services tailored to enterprise customers around the globe. Its portfolio includes Managed SD-WAN, Unified Communications as a Service (UCaaS), Cloud Contact Center as a Service (CCaaS), and Managed Security services, all powered by proprietary technologies and strategic partnerships with industry leaders such as Cisco and Fortinet.

The company serves approximately 1,400 clients across more than 100 countries, supporting renowned enterprises and driving secure, scalable networking solutions. Through key acquisitions and its integration into Comcast Business in 2021, Masergy continues to enable digital transformation and cloud connectivity for diverse industries, maintaining a customer-centric approach focused on reliability and operational excellence.

Basic Information

Contact Details

• Phone: +1 866-588-5885
• Website: masergy.com
• LinkedIn: linkedin.com/company/masergy-communications

Key Focus Areas & Initiatives

• Managed WAN
• MPLS
• VPLS
• Software Defined Networking
• Bandwidth On Demand
• Network Behavioral Analysis
• Advanced Managed Security
• Compliance Testing
• Security Audits
• Cloud Unified Communications
• SIP Trunking
• Hosted Call Center
• Cloud Contact Center
• Managed SDWAN
• UCaaS
• Endpoint Detection & Response
• Managed Detection & Response
• Networking
• SASE
• SD-WAN
• IT Services & IT Consulting
• Managed Network Services
• Unified Communications
• Global Networking
• Cloud Connectivity
• Cybersecurity
• Enterprise Solutions
• Hybrid Networking
• Security Analytics
• Incident Detection
• DDoS Protection
• Compliance Risk Management
• Customer Engagement
• AI-Powered Virtual Agents
• Integrated Solutions
• Customer Satisfaction
• Net Promoter Score
• Operational Excellence
• Digital Transformation
• Business Solutions
• Internet Services
• Business Internet
• Network Security
• Cloud Services
• Managed Services
• Business Connectivity
• VoIP Services
• Data Solutions
• Business Hosting
• Fiber Optic Internet
• Network Management
• IT Support
• Dedicated Internet
• Wi-Fi Solutions
• Remote Access
• Video Conferencing
• Collaboration Tools
• Digital Signage
• Customer Support
• Business Continuity
• Scalable Solutions
• Commercial Services
• High-Speed Internet
• Business Communications
• Streaming Services
• Multisite Connectivity
• Voice Solutions
• Data Backup
• Secure Connections
• Mobile Solutions
• Content Delivery
• Industry Support
• Application Performance
• Network Reliability
• Business Impact Analysis
• VPN Services
• Cost-Effective Solutions
• Custom Solutions
• Consulting Services
• Customer Loyalty Programs
• Internet Security
• Wireless Services

Technologies Used

• AI
• Citrix NetScaler
• DoubleClick
• DoubleClick Conversion
• Gmail
• Google Analytics
• Google Apps
• Google Dynamic Remarketing
• Google Play
• Google Tag Manager
• Gravity Forms
• Hubspot
• Linkedin Marketing Solutions
• LiveRamp
• Microsoft Office 365
• Mobile Friendly
• ON24
• Remote
• Shutterstock
• Vimeo
• Webex
• WordPress.org
• reCAPTCHA

Affiliated Organizations & Regional Branches

• Comcast Business