Majorel | Company Profile - Revenue, Headcount, Tech Stack, Contacts
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Overview
Majorel is a global leader in customer experience (CX) and business process outsourcing (BPO) services. The company designs and delivers end-to-end CX solutions for digital-native and industry-leading brands worldwide. Established in 2019 through the merger of Bertelsmann's and Saham Group's customer relationship management businesses, the organization maintains a strong presence across Europe, the Middle East, Africa, the Americas, and Asia, operating in 45 countries and supporting over 60 languages.
Headquartered in Luxembourg City, the firm offers a wide range of services, including customer relationship management, digital engagement, and industry-specific BPO tailored to sectors such as banking, automotive, and telecommunications. Innovative technologies like robotic process automation and AI are leveraged to enhance customer interactions. Emphasizing entrepreneurship and deep domain expertise, Majorel delivers high-quality service and support to clients around the globe.
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