Lucidya | Company Profile - Revenue, Headcount, Tech Stack, Contacts
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Overview
Lucidya is a Saudi Arabian technology company founded in 2016, specializing in AI-powered customer experience management (CXM) platforms. Headquartered in Jeddah, the company serves enterprises, governments, and SMEs across the Arab world, delivering innovative tools to enhance customer engagement and optimize interactions. Lucidya has earned recognition as a key player in the Fourth Industrial Revolution and has secured significant investment, including a $6 million Series A funding round in 2022.
The firm offers a suite of AI-driven products, such as the Lucidya CXM Platform, social listening and analytics tools, and an AI-powered customer data platform called Profiles. Their technology is notable for its advanced Arabic language understanding, enabling high-accuracy analysis of regional dialects. Lucidya promotes innovation through a four-day workweek and collaboration with academic institutions in AI research, maintaining rigorous standards for data privacy and security to safeguard client information.
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