LiveAdmins LLC

Overview

LiveAdmins LLC is a Chicago-based company that provides live chat services and solutions. Founded in 2002, it specializes in 24/7 multilingual live chat support, customer service, and proactive sales assistance for websites across various industries. The company operates in the IT services, software, and consulting sector and serves over 13,000 clients worldwide.

Offering a range of live chat solutions with trained operators, software like WebGreeter, and innovative features such as Chat2SMS and AI-enhanced ChatBots, the organization tailors services for sectors like e-commerce, healthcare, education, and finance. It emphasizes innovation and professionalism to enhance customer engagement and satisfaction through technology.

Basic Information

Contact Details

• Phone: +1 877-771-6067
• Website: liveadmins.com
• LinkedIn: linkedin.com/company/liveadmins-llc

Key Focus Areas & Initiatives

• Live chat services
• Live chat software
• Live website support
• Social media management (SMM)
• Web & mobile application development
• Real-time support
• Enterprise software
• B2B and B2C support
• AI and machine learning solutions
• Industry-specific chat for legal, solar, automotive, healthcare, education, real estate, and financial services
• Chat support provider
• Lead generation and management
• Automated responses and chat automation
• Video chat and video call support
• Chat support tools and platform customization
• 24/7 customer support
• Multilingual and multi-channel support
• Chatbots and AI-enhanced chat
• Customer engagement analytics and reporting
• CRM integration
• Automated lead qualification
• Mobile support
• Scalable chat solutions for enterprises
• User experience and responsive design
• Customer retention and satisfaction initiatives
• Sales automation and support
• Call center management and appointment scheduling
• Knowledge base for agents and technical support
• Proactive chat and real-time quality control
• Business intelligence reports
• Customer feedback and insights collection

Technologies Used

• AI
• Active Campaign
• Adobe Media Optimizer
• Android
• Bootstrap Framework
• Cedexis Radar
• Circle
• CloudFlare Hosting
• Cloudflare DNS
• Docker
• DoubleClick
• DoubleClick Conversion
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Gmail
• GoDaddy Hosting
• Google AdWords Conversion
• Google Analytics
• Google Apps
• Google Dynamic Remarketing
• Google Play
• Google Tag Manager
• Google translate API
• Hotjar
• Mobile Friendly
• Multilingual
• Phoenix
• RackSpace DNS
• Remote
• Sendgrid
• Slack
• Vimeo
• WordPress.org
• YouTube
• iTunes
• reCAPTCHA

Affiliated Organizations & Regional Branches