Konecta | Company Profile - Revenue, Headcount, Tech Stack, Contacts
Konecta is a global Business Process Outsourcing (BPO) and customer experience solutions provider based in Madrid, Spain.
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Konecta is a global Business Process Outsourcing (BPO) and customer experience solutions provider headquartered in Madrid, Spain. Since its founding in 1999, the company has established itself as a leader in hybrid customer and employee experience services, combining artificial intelligence technologies with human expertise.
Operating across 26 countries, Konecta delivers services in more than 30 languages and generates approximately €2 billion in annual revenue. The company's offerings span customer service, sales and marketing process outsourcing, omnichannel support, and digital marketing solutions. Konecta's AI-driven and automation solutions enhance customer engagement, provide real-time insights for agents, and improve employee experience. It serves multiple industries, including telecommunications, financial services, healthcare, and retail, and is a prominent player in the banking and insurance sectors.
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