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Knoxville Utilities Board | Company Profile

9/23/2025

Knoxville Utilities Board

Overview

Knoxville Utilities Board (KUB) is an independent agency of the City of Knoxville, established in 1939. It provides a range of utility services, including electricity, fiber internet, natural gas, water, and wastewater treatment, to over 501,000 customers in Knoxville and surrounding areas. KUB is committed to delivering safe, reliable, and affordable utility services while focusing on environmental stewardship and responsible resource management.

The organization leverages advanced technologies to improve service quality and reliability, including fault location and advanced metering for electricity. Ongoing infrastructure programs such as Century II have modernized water and natural gas systems, reducing disruptions and boosting efficiency. KUB actively supports Knoxville’s economic development with tailored commercial and industrial services, competitive rates, and robust sustainability initiatives. Its dedication to quality service and environmental responsibility has been recognized through multiple awards.

Basic Information

Industry utilities
Founded 1939
Revenue $972.5M
Headquarters 4505 Middlebrook Pike NW, Knoxville, Tennessee, United States
Alexa Ranking 227,737

Contact Details

Key Focus Areas & Initiatives

  • utility services
  • water and sewer utilities
  • kub connected
  • fiber support email
  • outage map
  • water and wastewater
  • meter modernization
  • community engagement
  • natural gas distribution
  • electric service
  • natural gas
  • public records policy
  • energy and power systems
  • weatherization programs
  • outage management
  • century ii infrastructure
  • community programs
  • fiber internet
  • media center
  • wastewater management
  • fiber broadband
  • electric power generation and distribution
  • water service
  • government
  • services
  • electric power transmission, control, and distribution
  • customer service
  • energy efficiency
  • oil & energy
  • electric power transmission, control, & distribution
  • electrical/electronic manufacturing
  • manufacturing
  • mechanical or industrial engineering
  • environmental services
  • renewables & environment

Technologies Used

  • Apache
  • AppNexus
  • Facebook Custom Audiences
  • Facebook Login (Connect)
  • Facebook Widget
  • Freshdesk
  • Google Tag Manager
  • Mobile Friendly
  • Outlook
  • Remote
  • RocketFuel
  • Sendgrid
  • The Trade Desk
  • reCAPTCHA

Affiliated Organizations & Regional Branches

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