Kinettix

Overview

Kinettix is a global leader in IT field services, specializing in dispatching technicians and managing break/fix issues for U.S.-based enterprises and managed service providers. The company focuses on delivering reliable and cost-effective solutions, ensuring projects are completed on time and within budget. Their core services include project management, technician scheduling, and coordination, all supported by a proprietary platform called Dispatch1.

With a global service center in Cebu, Philippines, and an operations center in the U.S. Midwest, Kinettix provides 24/7 support across different time zones. Their approach simplifies multi-site and enterprise-level IT deployments, offering transparency and efficiency in field services management. They serve a diverse client base across various sectors, handling all aspects of IT field service management except the actual technical work performed onsite.

Basic Information

Contact Details

• Phone: +1 888-397-0086
• Website: kinettix.com
• LinkedIn: linkedin.com/company/kinettix
• Facebook: facebook.com/kinettix
• Twitter: twitter.com/kinettix

Key Focus Areas & Initiatives

• Global IT field services
• IT field services platform management, setup, and support
• Telecommunications and retail technology deployments
• Project management and technician scheduling
• Break/fix dispatch and platform (Dispatch1)
• Multisite and multi-country project execution
• Enterprise IT support and managed services
• Cloud-based management and real-time project visibility
• Technician staffing and global field technician network
• Multi-language and 24/7 global support
• Audio/video services and digital signage
• Vendor management and vendor-agnostic solutions
• Regional risk mitigation and compliance
• Warehousing, distribution centers, and logistics
• Multinational support and global partnerships

Technologies Used

• Android
• Bing Ads
• CallRail
• DoubleClick
• DoubleClick Conversion
• Facebook Login (Connect)
• Facebook Widget
• Google AdSense
• Google AdWords Conversion
• Google Analytics
• Google Dynamic Remarketing
• Google Tag Manager
• Hotjar
• Hubspot
• Linkedin Login
• Linkedin Widget
• Microsoft Office 365
• Mobile Friendly
• Outlook
• Remote
• Vimeo

Affiliated Organizations & Regional Branches