Khoros | Company Profile - Revenue, Headcount, Tech Stack, Contacts
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Overview
Khoros is a global leader in digital-first customer engagement software and services, established in 2019 from the merger of Spredfast and Lithium Technologies. Specializing in enterprise-grade solutions, the company enables brands to connect with customers across digital, social, and brand-owned channels, focusing on customer experience, social media management, online communities, and digital care.
The company provides a comprehensive platform featuring Khoros Communities for building and managing online communities, as well as Khoros Service for AI-powered omnichannel customer support, and tools for social marketing and digital care. These solutions help brands automate interactions, improve customer support, and manage social media campaigns efficiently. With a diverse clientele, Khoros powers over 300 communities, delivering significant business value including substantial savings through self-service options. Renowned for innovation, the company has received awards in content marketing and social media management. In 2025, Khoros was acquired by IgniteTech, furthering its commitment to advanced AI-driven digital engagement.
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