Khoros | Company Profile
Contact Information
Industry & Market
Company Metrics
Funding Information
Headcount Distribution
By Department
Department Breakdown
Technology Stack
Analytics & Tracking
Development
Video & Media
Email & Communication
Keywords & Focus Areas
Khoros
Overview
Khoros is a global leader in digital-first customer engagement software and services, established in 2019 from the merger of Spredfast and Lithium Technologies. Specializing in enterprise-grade solutions, the company enables brands to connect with customers across digital, social, and brand-owned channels, focusing on customer experience, social media management, online communities, and digital care.
The company provides a comprehensive platform featuring Khoros Communities for building and managing online communities, as well as Khoros Service for AI-powered omnichannel customer support, and tools for social marketing and digital care. These solutions help brands automate interactions, improve customer support, and manage social media campaigns efficiently. With a diverse clientele, Khoros powers over 300 communities, delivering significant business value including substantial savings through self-service options. Renowned for innovation, the company has received awards in content marketing and social media management. In 2025, Khoros was acquired by IgniteTech, furthering its commitment to advanced AI-driven digital engagement.
Basic Information
| Industry | information technology & services |
|---|---|
| Founded | 2019 |
| Revenue | 284.3M |
| Headquarters | 7300 Ranch Road 2222, Building 3, Suite 150, Austin, Texas 78730, United States |
| Languages | English |
| Alexa Ranking | 87150 |
Contact Details
- Phone: +1 512-201-4090
- Website: khoros.com
- LinkedIn: linkedin.com/company/khoros
Key Focus Areas & Initiatives
- SaaS
- Artificial intelligence
- User experience design
- Enterprise software
- Deep information technology
- Software development
- Online communities management
- Customer experience
- Social media management
- B2B enterprise services
Technologies Used
- AI
- Amazon AWS
- Apache
- Atlassian Cloud
- Bootstrap Framework
- DNS Made Easy
- Drupal
- Gmail
- Google Apps
- Google Font API
- Google Tag Manager
- Marketo
- Microsoft Office 365
- Mobile Friendly
- MongoDB
- Nginx
- OneTrust
- Route 53
- Salesforce
- Segment.io
- SendInBlue
- StackAdapt
- StatusPage IO
- Vidyard
- VueJS
- YouTube
- Zendesk
Community
