Jim's Group

Overview

Jim's Group is a prominent Australian franchise business founded in 1982 by Jim Penman. It began as a part-time gardening and lawn mowing service and transitioned to a franchise model in 1989. Today, it boasts over 4,000 franchisees across more than 50 service divisions, offering a variety of services including lawn care, gardening, handyman services, and other home and commercial maintenance solutions.

The company is recognized for its franchisee-centric approach, providing guaranteed leads, operational flexibility, and ownership of client relationships. Franchisees can expand their businesses without employee limits and have the ability to vote out underperforming managers. Jim's Group emphasizes quality and customer service through rigorous training programs and ongoing support, ensuring high standards are maintained. The company also operates a conference center in Melbourne for franchisee training and meetings, reinforcing its commitment to empowering its franchise network.

Basic Information

Contact Details

• Phone: +61 13 15 46
• Website: jims.net
• LinkedIn: linkedin.com/company/jimsgroup

Key Focus Areas & Initiatives

• Franchising
• Franchise
• Home services
• Business services
• Jim's books
• Interest-free payment plan
• Multi-service franchise
• Jim's business success stories
• Diverse service brands
• Service guarantee
• Service industry
• Small business
• Industry experience
• Jim's community support
• Jim Penman
• Customer service
• Brand recognition
• Small business owner
• Jim's research project
• Australian franchising
• Multi-service offerings
• Community engagement
• Local franchisee
• Jim's business insights
• Business growth
• Local knowledge
• Public liability insurance
• Professional training
• Franchise training
• Jim's mental health support
• Jim's social media engagement
• Business support
• Commercial services
• Jim's podcast
• Customer trust
• Jim's franchise advice
• Customer satisfaction
• Business expansion
• Local business
• Jim's industry leadership
• B2C
• Services
• Janitorial services
• Cleaning services
• Pest control
• Property management
• Landscaping
• Window cleaning
• Roofing
• Electrician
• Plumbing
• Painting
• Finance
• Insurance
• Franchises
• B2B
• Facilities services
• Enterprise software
• Enterprises
• Computer software
• Information technology & services
• Arts & crafts
• Art
• Financial services

Technologies Used

• Amazon AWS
• Atlassian Cloud
• Genesys
• Genesys Cloud CX Platform
• MailChimp SPF
• Mailchimp Mandrill
• Microsoft Application Insights
• Microsoft Office 365
• MongoDB
• Outlook
• React
• Remote
• Route 53
• Sendgrid
• Teachable
• VueJS

Affiliated Organizations & Regional Branches

• Jim's Mobile Tyres
• Jim's Life Coaching
• Index of /jims.net.au
• Jim's Construction
• Building Inspections Palmerston North
• Jims Mowing NSW
• Jims Mowing NZ North
• Jim's Signs and Print
• Jims Hazardous Material Removal
• Jim's Finance
• Jim's Healthcare
• Jim's Insurance Services Pty Ltd
• Jim's I.T
• Jim's Cleaning Group Australia & NZ
• Jim's Fencing Australia & New Zealand
• Jim's Laundry Services Australia
• Jims Scratch & Dent