JDA TSG

Overview

JDA TSG is a business process outsourcing (BPO) firm established in 2011. The company specializes in program management, process optimization, and critical customer-facing functions for enterprise-level and Fortune 500 organizations. It partners with global brands to enhance operational efficiency and agility, allowing clients to focus on core customer experiences while managing complex outsourced processes.

The firm offers a range of services, including program management and delivery, process optimization, talent sourcing, and tax services. It designs and implements business processes to create powerful customer experiences, recruits high-caliber specialists, and provides tailored tax solutions. Services are customized to meet client needs, emphasizing innovation and seamless integration. Its client-centric approach, focus on diversity and inclusion, and commitment to high standards foster lasting client relationships and a supportive workplace culture.

Basic Information

Contact Details

• Phone: +1 844-307-1762
• Website: jdatsg.com
• LinkedIn: linkedin.com/company/jdatsg

Key Focus Areas & Initiatives

• Onsite and remote service delivery
• Service dispatch and coordination management
• ITIL service management and service metrics
• Service training and capacity management
• Business process improvement (Lean, Six Sigma)
• HR business services (RPO, VMS, staffing)
• Program and project management
• IT operations and process optimization
• Process improvement and reengineering
• Business process outsourcing and consulting
• Tax preparation and tax services
• Scalability and staff augmentation
• Leadership development and talent sourcing
• Serving global enterprise clients
• Expertise in information technology and services
• Building high-performance, high-caliber teams
• Client-specific solutions and flexible engagement models
• Industry-agnostic consulting and management services
• Financial services for B2B clients
• Complex program execution and performance monitoring
• Operational efficiency and delivery excellence
• Transportation & logistics, BPO services, and finance
• Distribution and productivity improvement

Technologies Used

• .NET
• ADP
• AWS Application Load Balancer
• AWS Budgets
• Acronis Cyber Backup
• Android
• Apple macOS
• Autopilot
• Azure AD P2
• Azure AI Studio
• Azure Active Directory
• Azure Automation
• Azure Backup
• Azure Blob Storage
• Azure Blueprints
• Azure Cost Management
• Azure Cost Management and Billing
• Azure Data Factory
• Azure Data Lake Storage
• Azure Files
• Azure Firewall
• Azure Functions
• Azure Load Balancer
• Azure Log Analytics
• Azure Logic Apps
• Azure Migrate
• Azure Monitor
• Azure OpenAI Service
• Azure Policy
• Azure Purview
• Azure Resource Manager
• Azure SQL
• Azure Site Recovery
• Azure Storage Explorer
• Azure Synapse Analytics
• Azure VPN Gateway
• Azure Virtual Machine Scale Sets
• Azure Virtual Machines
• Azure Virtual Network
• Azure Virtual WAN
• BASE
• Copilot
• DATAVERSE LTD
• Express
• Facebook Social Plugins
• Frame
• Gem
• Google AdWords Conversion
• Hubspot
• ISO+™
• Kiosked
• Kona Web Application Firewall
• Loop11
• Micro
• Microsoft 365
• Microsoft Azure Monitor
• Microsoft Defender for Cloud
• Microsoft Entra ID
• Microsoft Excel
• Microsoft Exchange Online
• Microsoft Graph
• Microsoft Intune Enterprise Application Management
• Microsoft OneDrive for Business
• Microsoft Power Automate
• Microsoft Power Platform
• Microsoft Power Platform AI Builder
• Microsoft PowerShell
• Microsoft Teams
• Microsoft Teams Rooms
• Microsoft Windows Server 2012
• Office365
• Okta Lifecycle Management
• Oracle Cloud
• Outlook
• Parallels Mac Management for Microsoft SCCM
• Pardot
• PowerBI Tiles
• Quickbooks Desktop
• Quickbooks Online
• REST
• Remote
• Rust
• Salesforce
• SharePoint
• Slack
• Tor
• WP Engine
• iCIMS
• n8n