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IT Glue | Company Profile

10/1/2025

Contact Information

👤
IT Glue
🏢
IT Glue
📍
700 - 128 West Pender Street, Vancouver, BC V6B 1R8, CA

Industry & Market

Primary Industry
information technology & services
Location
Vancouver, British Columbia, Canada

Company Metrics

👥Total Employees
30
⚙️Engineering
12
💼Sales Team
3
📈Marketing
3
📅Founded
2013
💰Revenue
32.4M
Alexa Ranking#11517

Funding Information

Annual Revenue
$32,444,000
Publicly traded company

Headcount Distribution

Total Employees
30
Departments
19

By Department

Department Breakdown

Engineering
Marketing
Sales
Accounting
Human Resources
Product Management
Others

Technology Stack

Email & Communication

Outlook
Total: 11 technologies

Keywords & Focus Areas

softwareasaservicedocumentation managementit asset managementit process managementit service documentationmanaged services documentationpassword vaultsoftware developmentit documentation platformcloud saassaasdevice managementsecurity complianceit documentation softwareautomated password rotationautomationintegrationsit security complianceit network managementworkflow automation+10 more
30 total keywords

IT Glue

Overview

Founded in 2013 and based in Vancouver, British Columbia, this Canadian software company specializes in a secure, centralized IT documentation platform. With a focus on managed service providers (MSPs) and IT professionals worldwide, it operates as a stand-alone business unit following its acquisition by Kaseya in 2018.

The core offering is award-winning IT documentation software designed to help IT teams document applications, devices, passwords, and other assets in a standardized and secure format. Key features include runbooks, checklists, and secure vaults for sensitive information, as well as add-ons for enhanced functionality. The company serves over 5,000 MSPs across 30 countries, supporting more than 60,000 users and 500,000 businesses globally. Growth is driven by continued investments in research and development.

Basic Information

Industry information technology & services
Founded 2013
Revenue 32.4M
Headquarters 700 - 128 West Pender Street, Vancouver, BC V6B 1R8, Canada
Languages English
Parent Organization Kaseya
Alexa Ranking 11517

Contact Details

Key Focus Areas & Initiatives

  • Software as a Service (SaaS) solutions for documentation management
  • IT asset management and process management
  • Standardized IT service documentation for managed service providers
  • Password vault and management tools
  • Security and compliance, including SOC 2 adherence
  • Automated password rotation and workflow automation
  • Integration with major MSP tools and platforms
  • IT environment and network documentation automation
  • Operational and process efficiency for IT teams
  • Cloud SaaS and device management
  • Backup, configuration, and asset tracking solutions
  • IT security, audit trail, and compliance tools
  • Network discovery and automated network diagramming
  • Client collaboration platforms
  • Backup insights and lifecycle management
  • Enhancement of IT service delivery and IT operations management
  • Data security and workflow optimization
  • Integration with third-party applications (e.g., Datto, Autotask, Microsoft)
  • Operational efficiency and process standardization for IT service providers
  • Automation powered by AI

Technologies Used

  • AI
  • Amazon SES
  • Marketo
  • Microsoft Office 365
  • OneTrust
  • Outlook
  • Route 53
  • Salesforce
  • The Trade Desk
  • WP Engine
  • Zendesk

Affiliated Organizations & Regional Branches

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