iOPEX Technologies

Overview

iOPEX Technologies is an enterprise transformation partner founded in 2009 and based in San Jose, California. The company specializes in digital transformation solutions that combine intelligent automation, GenAI technologies, and human expertise. With a workforce of over 3,000 employees across multiple countries, the organization focuses on optimizing operations in various sectors, including telecommunications, healthcare, finance, and manufacturing.

It offers a range of AI-driven services, including agentic AI systems, digital workflow automation, data and model engineering, and cybersecurity solutions. Their approach emphasizes continuous innovation and tailored solutions, enabling clients to achieve significant cost transformations and operational efficiencies. iOPEX is recognized for its ability to turn complex challenges into scalable, AI-led results, serving more than 70 global brands and supporting their digital transformation journeys.

Basic Information

Contact Details

• Phone: +1 510-771-1200
• Website: iopex.com
• LinkedIn: linkedin.com/company/iopex-technologies
• Twitter: twitter.com/iOPEXCorporate
• Facebook: facebook.com/iOPEXTechnologiesIn/

Key Focus Areas & Initiatives

• Product engineering
• Software QA
• Automation
• DevOps
• Cloud services
• Media spend assurance
• Digital media services
• Customer support
• Consumer technical support
• Product support
• Infrastructure management
• KPO services
• Process automation
• Business analysis
• Business process outsourcing
• Technical recruiting
• Cloud infrastructure
• Technology automation
• SCM
• AI engineering
• Data engineering
• Creator workflow
• Agentic AI
• Intelligence as a service
• AI in predictive maintenance
• AI in revenue operations
• Predictive analytics
• AI-powered enterprise apps
• Digital engineering
• Security automation
• AI model fine-tuning
• AI in workforce automation
• Business intelligence
• AI cloud deployment
• AI-driven decision making
• Campaign optimization
• AI enterprise platform
• B2B
• Computer systems design and related services
• Machine learning
• AI in CRM
• Digital workflows
• AI models
• AI in multi-cloud environments
• SaaS
• Automation services
• Healthcare
• AI-powered applications
• AI hybrid solutions
• Adaptive AI agents
• Natural language processing
• Command agents
• AI performance
• AI
• Cost reduction
• Workflow automation
• AI customization
• Cybersecurity
• AI for business agility
• AI in healthcare
• AI in customer support automation
• AI in retail
• Cloud security
• AI in compliance monitoring
• Enterprise AI
• AI in customer support
• Data pipelines
• AI in service management
• AI in cybersecurity
• AI optimization
• AI in revenue forecasting
• AI scalability
• AI data pipelines
• AI compliance
• Data insights
• AI in IT management
• Digital advertising
• AI testing
• AI in real-time data analysis
• AI in tenant management
• Digital innovation
• AI in enterprise workflow
• Digital workflows automation
• AI in customer retention
• AI in digital experience enhancement
• AI in campaign optimization
• AI in billing and subscriptions
• Business process automation
• Construction & real estate
• AI in data privacy
• AI in logistics
• Consulting
• AI in media
• AI in industry-specific solutions
• Customer experience
• Enterprise software
• AI in product testing
• AI-enabled security
• Workflow automation tools
• AI in fleet management
• AI feedback loops
• AI decision support
• Software development
• AI in telecom
• Cost savings
• AI in high-tech
• AI in SaaS platforms
• Telecommunications
• AI in field operations
• AI orchestration
• AI training
• Workflow optimization
• AI in logistics optimization
• Cybersecurity solutions
• Digital transformation
• AI in customer journey
• AI in digital marketing
• Operational efficiency
• Generative AI orchestration
• AI in revenue leakage detection
• AI in operations
• Retail
• Information technology and services
• Predictive AI
• Technology consulting
• Digital marketing
• Logistics
• IT management AI
• Digital marketing and advertising
• AI governance
• AI in operational risk management
• Data-driven insights
• Industry-agnostic AI
• AI solutions
• AI in security operations
• AI deployment
• AI in marketing
• AI in digital experience
• AI in security threat detection
• AI monitoring
• AI operations
• AI strategy
• AI-driven ad platforms
• Customer engagement
• AI continuous learning
• Cyber security
• AI in property management
• AI automation
• AI integration
• Generative AI
• GenAI solutions
• Hyperautomation
• Data workflows
• Data & model engineering
• Digital workflows & automation
• Intelligent automation
• Scalability
• Process mining
• Business process optimization
• Customer support solutions
• Enterprise digital transformation
• AI chatbots
• Cloud-based solutions
• Data empowerment
• Revenue operations
• ServiceNow integration
• Low-code platforms
• No-code automation
• AI-ML approaches
• Unified automated solutions
• Omni-channel support
• AI copilot
• Process optimization services
• Business operations management
• Data integration
• Client experience enhancement
• Healthcare automation
• Retail media strategies
• Supply chain automation
• Digital health services
• Enterprise infrastructure
• Security compliance
• Technology integration
• Real-time insights
• Customer retention solutions
• Custom AI models
• Revenue leakage detection
• Agile transformation
• BPO services
• Finance
• Transportation & logistics
• Cloud computing
• Enterprises
• Computer software
• Information technology & services
• Internet infrastructure
• Internet
• Analytics
• Artificial intelligence
• Health care
• Health, wellness & fitness
• Hospital & health care
• Marketing & advertising
• Management consulting
• Computer & network security
• Advertising
• Financial services

Technologies Used

• AI
• Act!
• AdRoll
• Amazon AWS
• Amazon Managed Workflows for Apache Airflow (MWAA)
• Amazon WorkSpaces
• Apex
• Cloudflare DNS
• DoubleClick
• DoubleClick Conversion
• Flow
• Glide
• Gmail
• Google Analytics
• Google App Engine
• Google Apps
• Google Dynamic Remarketing
• Google Font API
• Google Tag Manager
• Hubspot
• IBM ILOG CPLEX Optimization Studio
• Javascript
• Linkedin Marketing Solutions
• LiveRamp
• Microsoft Office
• Microsoft Office 365
• Mobile Friendly
• REST
• React
• Red Hat JBoss Enterprise SOA Platform
• Remote
• SQL
• Salesforce
• Salesforce CPQ
• Salesforce CRM Analytics
• Salesforce Lightning Web Components
• Salesforce Sales Cloud
• Salesforce Service Cloud
• Salesforce VisualForce
• Sendgrid
• ServiceNow
• ServiceNow Flow Designer
• ServiceNow Integration Hub
• ServiceNow Service Portal
• ServiceNow UI Builder
• Slack
• Twitter Advertising
• reCAPTCHA

Affiliated Organizations & Regional Branches