Iksula

Overview

Iksula is a global eCommerce solutions provider founded in 2007, based in Mumbai, India, with a presence in Oakland, California. The company specializes in AI-enabled engineering, operations, data, and customer experience services, helping brands and retailers launch, scale, and optimize their digital commerce operations. With a team of 501-1,800 employees and generating approximately $252.1 million in revenue, Iksula brings over four decades of eCommerce experience to its clients.

The company offers a range of services, including merchandising solutions, audit and monitoring solutions, and technology and software engineering. Their expertise covers eCommerce applications, omni-channel applications, and mobility applications. Iksula also provides specialized frameworks for website and eCommerce development, as well as headless commerce solutions for responsive experiences. Their proprietary platforms, Athena and Incom, enhance content management and integrated eCommerce capabilities. Iksula serves numerous billion-dollar brands, focusing on seamless eCommerce management and operational efficiency.

Basic Information

Contact Details

• Phone: +91 22 6633 0100
• Website: iksula.com
• LinkedIn: linkedin.com/company/iksula

Key Focus Areas & Initiatives

• Content services
• Technology services
• Internet marketing services
• Ecommerce operations management services
• Agency services
• Ecommerce
• Omnichannel
• Customer journey mapping
• Ecommerce platform development
• Scalable tech solutions
• Retail analytics
• Big data solutions
• Software development
• Marketing platforms
• Scalable applications
• Customer retention
• CRM integration
• Automation solutions
• Marketplace solutions
• Retail technology
• Big data analytics
• Retail analytics platforms
• Predictive analytics
• AI in marketing
• Retail technology solutions
• AI in retail
• Personalization engines
• Application testing
• Multi-channel integration
• Supply chain automation
• Retail digitalization strategies
• AI-driven marketing
• AI operations
• Customer retention tools
• Mobile app for retail
• Demand forecasting
• Retail innovation
• Personalized marketing engines
• Customer data platform solutions
• Supply chain management
• AI in supply chain
• AI-driven personalization
• Digital transformation
• Digital commerce
• Business process automation
• Product information management
• Customer data platform
• Consulting
• Customer insights tools
• Ecommerce platform
• Retail operations
• Customer insights
• AI accelerators
• Retail data analytics
• Ecommerce growth tools
• Cloud infrastructure
• AI-powered solutions
• Marketing automation
• Testing services
• Data analytics
• Retail automation tools
• Customer lifetime value
• Customer loyalty programs
• Data management
• AI-powered customer engagement
• Personalized customer experience
• Operational efficiency
• Customer engagement
• Personalization
• Retail supply chain
• Custom software development
• Ecommerce solutions
• Personalization solutions
• Personalized marketing
• Customer experience management

Technologies Used

• AI
• CloudFlare Hosting
• Cloudflare DNS
• Gmail
• Google Apps
• Salesforce
• Slack
• Zoho CRM
• Zoho SalesIQ

Affiliated Organizations & Regional Branches

• Ambab Infotech Pvt Ltd