iFood

Overview

iFood is a prominent online food ordering and delivery platform based in São Paulo, Brazil, founded in 2011. It holds over 80% market share in the Brazilian food delivery sector and connects customers with a vast network of more than 300,000 restaurants through its mobile app and website. The company reported revenues of approximately $1.6 billion and serves millions of customers nationwide.

In addition to food delivery, iFood has expanded its services to include grocery delivery through iFood Mercado, which has grown significantly since its launch in 2019. The platform handles millions of grocery orders from thousands of stores in numerous cities and employs advanced logistics and technology to enhance both delivery efficiency and customer satisfaction, further strengthening its leadership in the Brazilian market.

Basic Information

Contact Details

• Phone: +55-11-8121-4566
• Website: ifood.com.br
• LinkedIn: linkedin.com/company/ifood-

Key Focus Areas & Initiatives

• Mobile food & beverages
• Restaurants
• Same day delivery
• Software development
• Payment processing
• Retail and e-commerce solutions
• Market leader in Brazil
• Latin America food sector
• Digital food platform
• Grocery network and supermarket integration
• Advanced logistics platform
• Online ordering and delivery app features
• Restaurant partnerships
• Customer experience and engagement
• Sustainability initiatives
• Order management and fulfillment
• Partner support portal
• Courier network and driver registration
• Meal options and discount coupons
• Market expansion in Latin America

Technologies Used

• Akamai
• Atlassian Cloud
• Gmail
• Google Apps
• Microsoft Office 365
• Monday
• MongoDB
• Pardot
• React Redux
• Route 53
• Salesforce
• Typeform
• VueJS
• Webflow
• Zapier

Affiliated Organizations & Regional Branches

• SiteMercado - iFood
• Hekima
• Domicilios.com
• Devorando
• SpoonRocket
• Hekima Digital
• C L Caldeira Costa Informatica