IDFC FIRST Bank

Overview

IDFC FIRST Bank is a private sector bank headquartered in Mumbai, Maharashtra, India. Established in 2015, it evolved from IDFC Bank, which previously focused on infrastructure financing as a non-banking financial company. In 2018, the organization merged with Capital First Limited, shifting its focus to retail banking and digital services to promote financial inclusion nationwide.

The bank offers a diverse portfolio including personal banking products such as savings accounts, loans, and credit cards, alongside business banking solutions for SMEs and cash management services. Known for its customer-centric approach, IDFC FIRST Bank emphasizes accessibility via digital channels, serving both retail consumers and small businesses. Leveraging technology, the bank strives to enhance customer experience, especially in rural areas, while fulfilling its mission of delivering comprehensive banking services across India.

Basic Information

Contact Details

• Phone: +91 22 7132 5500
• Website: idfcfirstbank.com
• LinkedIn: linkedin.com/company/idfcfirstbank

Key Focus Areas & Initiatives

• Commercial banking
• Wholesale banking
• Consumer financing
• Banking services
• Retail banking
• Investment banking
• Project financing
• Growth strategy
• Savings accounts
• Current accounts
• Merger with Capital First
• Risk-adjusted returns
• Customer-centric solutions
• Credit risk management
• Social impact loans
• Credit ratings
• Customer service
• Financial inclusion
• Regulatory compliance
• UPI payments
• Insurance products
• Data analytics
• Insurance solutions
• Financial literacy initiatives
• Online banking
• Financial technology (fintech)
• API banking
• Fintech-like UI/UX
• Digital banking
• Big data applications
• Digital payments
• NRI services
• Risk management
• Private banking
• Profitability improvement
• Customer engagement
• Socially responsible banking
• ESG scores & initiatives
• Mutual funds
• Business loans
• Asset growth
• Cybersecurity
• Cash management services
• NRI banking
• AI in banking
• API-led architecture
• Sustainable banking
• Wealth management
• Fastag solutions
• Investment plans
• Digital onboarding
• Corporate governance
• Digital wealth management
• Wealth advisory
• B2B and B2C solutions
• Cloud computing
• Loan products
• Asset quality management
• NRI cross-border banking
• Cloud-native architecture
• Innovative credit solutions
• EMI cards and options
• Corporate banking
• Financial services
• Trade finance
• Mutual fund distribution
• Mobile banking
• Home loans
• Treasury services
• Green banking initiatives
• Employee satisfaction culture
• Loan solutions
• Cloud-native banking
• Digital transformation
• Credit cards and rewards
• Personal loans
• Social responsibility
• Merger with IDFC Limited
• Automated processes
• Financial planning
• Fintech infrastructure
• Mobile app
• Personal banking
• Fixed deposits & recurring deposits
• Education loans
• Pre-owned car loans
• Gold loans
• Loan against property
• Forex solutions
• Deposits calculator
• Flexible banking solutions
• Digital rupee
• Investor presentations
• Corporate solutions
• Treasury solutions
• Loan processing
• Salary account
• Sustainability initiatives
• Business credit cards
• Startup solutions
• Asian banking awards
• Cashback offers
• Distribution and capital markets
• Enterprise software
• Investment management

Technologies Used

• AI
• ASP.NET
• Adobe Media Optimizer
• Akamai
• AngularJS
• Apache
• AppDynamics
• Bing Ads
• Bootstrap Framework
• Cedexis Radar
• Cloudflare DNS
• Cufon
• DoubleClick
• DoubleClick Conversion
• DoubleClick Floodlight
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Figma
• Fusioncharts JS Library
• Genesys Cloud CX Platform
• Google AdSense
• Google AdWords Conversion
• Google Analytics
• Google Dynamic Remarketing
• Google Font API
• Google Maps
• Google Places
• Google Play
• Google Plus
• Google Tag Manager
• Google translate API
• Highcharts JS Library
• Incapsula
• Lever
• Linkedin Marketing Solutions
• Microsoft Office 365
• Microsoft-IIS
• Mobile Friendly
• Multilingual
• Nginx
• Omniture (Adobe)
• Outlook
• Ruxit
• SOASTA
• Salesforce
• Tealium
• Twitter Advertising
• Ubuntu
• Vimeo
• Visual Website Optimizer
• Wistia
• Woo Commerce
• WordPress.org
• YouTube
• Zemanta
• iTunes
• reCAPTCHA

Affiliated Organizations & Regional Branches

• Grama Vidiyal Micro Finance Ltd