ICICI Lombard

Overview

ICICI Lombard General Insurance Company Limited is a leading private general insurance provider in India, established in 2001 as a joint venture between ICICI Bank and Fairfax Financial Holdings Limited. The company began operations in 2002 and has built a reputation for delivering customer-centric solutions and trust, highlighted in its brand philosophy 'Nibhaye Vaade' (keeping promises). In 2017, it was listed on both the Bombay and National Stock Exchanges.

With a substantial market footprint, ICICI Lombard has issued over 37.6 million insurance policies and processed 3.2 million claims as of March 31, 2025. The organization offers a wide range of general insurance products, such as motor, health, crop, fire, personal accident, marine, engineering, liability, travel, home, and student travel insurance. It operates through 328 branches across India and maintains strategic partnerships with banks and financial institutions to broaden access to its services. The company is widely recognized for operational excellence and innovation within the insurance sector.

Basic Information

Contact Details

• Phone: +91 92236 22666
• Website: icicilombard.com
• LinkedIn: linkedin.com/company/icici-lombard

Key Focus Areas & Initiatives

• Health insurance
• Travel insurance
• Car insurance
• Home insurance
• Two wheeler insurance
• NRI insurance
• Cloud infrastructure
• Policy management
• Claims processing
• Policy renewal
• Digital platform
• Insurance policies
• Insurance compliance
• Insurance fraud detection
• General insurance
• Policyholder support
• Policy issuance
• Insurance data
• Cyber insurance
• Cyber risk management
• Big data
• Customer service
• Employee group insurance
• Automated underwriting
• Financial services
• Marine cargo insurance
• Insurance innovation
• Multi-policy discounts
• Online insurance
• Insurance product customization
• Crop yield insurance
• Customer support
• Insurance claims
• Risk index evaluation
• Machine learning
• Customer experience
• AI-backed claims process
• Instant policy issuance
• Insurance sector growth
• Reinsurance services
• Claims management
• Online policy purchase
• Insurance for high-net-worth individuals
• Insurance market analytics
• Insurance awards
• Customer feedback analytics
• Policy administration
• Insurance coverage
• Premium calculation
• Bancassurance
• Data analytics
• Insurance products
• Corporate clients
• Insurance infrastructure
• Insurance for MSMEs
• Cashless hospitals
• Weather insurance
• Insurance for small businesses
• Digital claims
• Online policy management
• Risk management
• Digital insurance onboarding
• Insurance customer insights
• Automation
• Risk assessment
• Cashless garages
• Digital transformation
• Claims settlement
• Premium growth
• Product innovation
• Insurance analytics
• Insurance for rural customers
• Motor insurance
• Digital claims settlement
• Weather risk assessment
• Policyholder services
• Personalized insurance plans
• Customer engagement
• Personal accident insurance
• Comprehensive coverage
• Cashless hospitalisation
• Immediate policy issuance
• Third party insurance
• Accidental coverage
• Bicycle insurance
• Healthcare services
• Insurance for seniors
• Student travel insurance
• Home contents insurance
• Online insurance buying
• Insurance premium discounts
• Vehicle damage coverage
• Roadside assistance
• Telemedicine services
• Insurance portability
• Fraud detection
• Agricultural insurance
• Digital insurance solutions
• Fraud investigation
• Motor floater policy
• Policy endorsements
• Network hospitals
• Emergency support services
• Fraud awareness
• Contactless claims service
• Health check-ups
• Insurance tax benefits
• Insurance ombudsman
• Health care
• Distribution
• Transportation & logistics

Technologies Used

• Akamai
• Akamai DNS
• Amazon AWS
• Atlassian Confluence
• Gem
• Jira
• Microsoft Excel
• Microsoft Office
• Microsoft Office 365
• Outlook
• Salesforce
• Slack
• Sophos
• VueJS

Affiliated Organizations & Regional Branches

• Unbox Technologies Pvt Ltd
• National Institute of Technology Meghalaya
• ASSOCIATION OF INDIAN UNIVERSITY