Heap | by Contentsquare

Overview

Now part of Contentsquare, this digital insights platform captures customer interactions to provide actionable analytics for enhancing digital experiences across web and mobile applications. It is designed for fast-moving digital teams in product, marketing, and tech, empowering them to quickly identify valuable insights through a comprehensive dataset and integrated data science.

The core offerings include product analytics that visualize customer engagement, identify drop-off points, and analyze user journeys. The platform automatically tracks user behavior without requiring manual event setup, enabling businesses to optimize engagement, conversions, and retention. Advanced AI features enhance analytics for conversion and retention, supporting organizations across B2B SaaS, healthcare, and e-commerce sectors.

Basic Information

Contact Details

• Phone: +1 650-453-8758
• Website: heap.io
• LinkedIn: linkedin.com/company/heap-inc-

Key Focus Areas & Initiatives

• product analytics
• web analytics
• analytics
• data analytics
• mobile analytics
• data visualization
• software
• information technology
• software development
• automated data collection
• customer journey analysis
• conversion rate optimization
• user journey visualization
• retention analytics
• automated data capture
• behavioral analytics tools
• e-commerce
• b2c
• automated event tracking apis
• cross-platform analytics
• mobile user tracking
• user engagement analysis
• ai insights for product teams
• digital experience analytics
• conversion optimization
• real-time analytics
• security & privacy
• user experience
• product adoption metrics
• data-driven decision making
• behavioral cohorts
• behavioral analytics for saas
• behavioral cohort segmentation
• data science automation
• experience optimization
• services
• customer journey automation
• ai-powered customer journey analysis
• session replay analysis
• ai-driven friction detection
• data enrichment tools
• automated friction detection
• data enrichment for customer insights
• ai insights
• product growth analytics
• journey maps
• behavioral insights
• data warehouse integration
• behavioral analytics for financial services
• session replay with heatmaps
• data management
• autocapture analytics
• event tracking
• web metrics
• session replay technology
• cross-platform customer insights
• automated data science tools
• data science
• cross-device journey analysis
• funnel optimization
• real-time user behavior insights
• healthcare
• cross-device user tracking
• visual journey mapping
• customer journey
• behavioral segmentation
• heatmaps
• security and compliance
• financial services
• session replay
• cross-platform analytics tools
• real-time insights
• experience intelligence
• ai-powered insights
• heatmap visualization
• customer journey visualization
• user flow analysis
• session replay for mobile apps
• behavioral analytics for healthcare
• digital analytics tools
• b2b saas
• digital transformation
• user engagement metrics
• journey visualization
• customer experience management
• data governance tools
• data enrichment
• behavioral segmentation at scale
• saas
• data-driven insights
• data integration
• digital experience monitoring
• customer retention
• data governance for analytics
• customer friction points
• customer experience
• d2c
• data security
• healthcare analytics
• b2b
• digital experience management
• product adoption
• privacy compliance
• user behavior analysis
• privacy-first analytics
• integration with data warehouses
• customer friction detection
• behavioral analytics
• real-time data
• automatic event capture
• conversion funnel analysis
• customer journey analytics
• behavioral cohort analysis
• session mapping
• product analytics platform
• digital experience analytics for retail
• product-led growth analytics
• cross-platform data
• visual user journey
• customer insights
• computer systems design and related services
• digital experience optimization
• retail
• security & privacy compliance
• retail and e-commerce
• session replay for product teams
• retention analysis
• data governance
• cross-device tracking
• automated event tracking
• customer engagement
• ai-powered analytics
• digital analytics
• user journeys
• automatic event tracking
• data insights
• ai copilot
• user cohorts
• mobile tracking
• data integrations
• security compliance
• data capture
• conversion rates
• dashboards
• playbooks
• retention strategies
• data-driven decisions
• saas analytics
• ecommerce analytics
• financial services analytics
• marketing analytics
• digital experience
• user flow visualization
• visual labeling
• api integrations
• data privacy
• revenue optimization
• customer 360
• customer lifecycle analysis
• plug-and-play templates
• data literacy
• use case solutions
• tactical data guides
• finance
• consumer products & retail
• ai analytics
• information technology & services
• consumer internet
• consumers
• internet
• ux
• health care
• health, wellness & fitness
• hospital & health care
• computer software
• enterprise software
• enterprises
• computer & network security

Technologies Used

• AB Tasty
• AI
• Adobe Media Optimizer
• Amadesa
• Amazon AWS
• Android
• Appcues
• Atlassian Cloud
• Bing Ads
• Cedexis Radar
• Chargebee
• Chartbeat
• Circle
• DoubleClick
• DoubleClick Conversion
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• FullStory
• Gainsight
• Gmail
• Google AdWords Conversion
• Google Analytics
• Google Apps
• Google Dynamic Remarketing
• Google Font API
• Google Tag Manager
• Greenhouse.io
• HeapAnalytics
• Hotjar
• Hubspot
• Linkedin Marketing Solutions
• Marketo
• Mixpanel
• Mobile Friendly
• Multilingual
• Netlify
• New Relic
• Nginx
• Olark
• Pantheon
• Qualtrics
• React
• Remote
• Reviews
• Route 53
• Salesforce
• Segment.io
• Sendgrid
• Snowflake
• Tableau
• Tealium
• Twitter Advertising
• Varnish
• Vimeo
• Visual Website Optimizer
• VueJS
• Wistia
• WordPress.org
• Zendesk

Affiliated Organizations & Regional Branches