Greater Western Water | Company Profile
Contact Information
Industry & Market
Company Metrics
Funding Information
Headcount Distribution
By Department
Department Breakdown
Technology Stack
Analytics & Tracking
Keywords & Focus Areas
Greater Western Water
Overview
Greater Western Water (GWW) is a government-owned water services corporation in Victoria, Australia, formed on July 1, 2021 from the merger of Western Water and City West Water. It serves around 1.3 million people over a 3,700 km² area, including Melbourne's central business district and suburbs. The organization provides essential services to approximately 550,000 residential customers and more than 46,000 businesses.
Each year, GWW supplies over 113 billion litres of high-quality drinking water, manages wastewater collection and treatment for about 108 billion litres, and produces approximately 6.3 billion litres of recycled water for irrigation and toilet flushing. With extensive trade waste support for businesses and a focus on sustainability and community engagement, GWW plays an important role in meeting the needs of a growing population while helping build resilient and thriving communities in its service area.
Basic Information
| Industry | utilities |
|---|---|
| Founded | 2021 |
| Revenue | 6.0M |
| Headquarters | 1 McNab Ave, Footscray, Victoria 3011, Australia |
| Alexa Ranking | 730278 |
Contact Details
- Phone: +61 1300 650 422
- Website: gww.com.au
- LinkedIn: linkedin.com/company/greater-western-water
Key Focus Areas & Initiatives
- Water supply
- Wastewater management
- Drinking water
- Sewerage services
- Trade waste
- Recycled water
- Environmental sustainability
- Community support
- Customer service
- Affordability
- Reliability
- Quality
- Urban greening
- Community investment
- Customer engagement
- Financial hardship support
- Infrastructure investment
- Innovation
- Strategic planning
- Melbourne services
- Metropolitan services
- Customer satisfaction
- Service reliability
- Future-proofing
- Trusted services
- Thriving communities
- Cultural diversity
- Economic development
- Water conservation
- Emergency support
- Online account management
- Customer demographics
- Public utility
- Government-owned
- Service area
- Customer base
- Residential services
- Non-residential services
- Water services
- Billing support
- Payment options
- Fault reporting
- Water quality management
- Recycled water systems
- Financial assistance programs
- Trade waste agreements
- Community engagement
- Water conservation tips
- Meter reading guidance
- Property connection services
- Stormwater management
- Backflow prevention
- Water treatment processes
- Account updates
- Project planning
- Water supply integrity
- Life support assistance
- Cultural awareness programs
- Education resources
- Community sponsorships
- Water efficiency measures
- Payment extensions
- Mobile water stations
- Concessions
- Landscaping grants
- Interpreter services
- Service area mapping
- Public health policies
- Customer outcome reporting
- Privacy protection
- Contractor applications
- Property development guidelines
- Regulatory compliance
- Water cycling
- Community grants
- Safety protocols
- Environmental impact assessments
- Utility partnerships
- Customer feedback
- Piped recycled water schemes
- Automated billing services
- B2B
- Government
- Services
Technologies Used
- Akamai
- Amazon AWS
- Atlassian Cloud
- Google Tag Manager
- Microsoft Azure
- Microsoft Office 365
- Mobile Friendly
- Nginx
- The Trade Desk
- Zendesk
Community
