gnani.ai

Overview

Gnani.ai is a unified voice-first conversational AI platform that integrates generative AI to enhance customer service and automate business processes. The company develops AI-powered products designed to improve customer experience, reduce operational costs, and support rapid scaling for industries such as banking, financial services, insurance, and telecom.

Key offerings include Automate365™ for AI-driven business workflow automation, Assist365™ for real-time agent assistance, Armour365™ for secure voice biometrics authentication, and Aura365™ for omnichannel customer analytics. Its low-code/no-code environment and pre-built conversation flows offer easy development and deployment, enabling seamless integration with existing systems. Through collaborations with industry leaders and patented technology, Gnani.ai delivers advanced voice and text automation to transform customer service operations and drive operational efficiency.

Basic Information

Contact Details

• Phone: +91 99160 08309
• Website: gnani.ai
• LinkedIn: linkedin.com/company/gnani-ai

Key Focus Areas & Initiatives

• Artificial intelligence & machine learning
• Speech technology, automatic speech recognition (ASR), and text-to-speech (TTS)
• Voice biometrics for customer authentication, fraud detection, and multi-channel security
• Conversational AI and omnichannel analytics
• Low-code/no-code AI workflows and business automation
• Enterprise AI solutions for banking, financial services, insurance, telecom, healthcare, and retail
• AI-driven customer engagement and customer support automation
• Secure voice authentication and anti-spoofing technologies
• Multi-language and multilingual speech recognition
• Real-time analytics and agent assistance

Technologies Used

• AI
• Adobe Media Optimizer
• Amazon AWS
• Android
• Bootstrap Framework
• Cedexis Radar
• Content.ad
• DoubleClick
• DoubleClick Conversion
• Facebook Login (Connect)
• Facebook Widget
• Google Analytics
• Google Dynamic Remarketing
• Google Font API
• Google Maps
• Google Plus
• Google Tag Manager
• Google Workspace
• Hotjar
• Linkedin Marketing Solutions
• Microsoft Azure Hosting
• Microsoft Office 365
• Mobile Friendly
• Outlook
• Paypal
• Remote
• Reviews
• ShareASale
• SoundCloud
• Vimeo
• WordPress.org
• YouTube
• reCAPTCHA

Affiliated Organizations & Regional Branches