Generali Indonesia

Overview

Part of the global Generali Group, this organization has been delivering life insurance solutions in Indonesia since 2008. With headquarters located in Jakarta and representative offices in Medan and Surabaya, along with numerous marketing offices across the country, it is licensed and supervised by Indonesia's Financial Services Authority.

Serving more than 1 million customers, the company focuses on innovative life protection, health, critical illness, retirement planning, education, and sharia insurance. It provides customizable insurance products for individuals and groups and emphasizes digital innovation with offerings such as the Gen iClick app and a virtual assistant. The organization is committed to efficient claims processing, long-term partnerships with financial institutions, and sustainability-driven, customer-focused innovation.

Basic Information

Contact Details

• Phone: +62 1 500 037
• Website: generali.co.id
• LinkedIn: linkedin.com/company/generali-indonesia

Key Focus Areas & Initiatives

• Life insurance solutions
• Health insurance
• Critical illness coverage
• Retirement planning
• Education insurance
• Sharia insurance
• Customizable insurance products
• Digital innovation (Gen iClick app, virtual assistant JANE)
• Efficient claims processing
• Sustainable business practices
• Customer-focused innovation
• Long-term partnerships with financial institutions
• Value-added insurance services

Technologies Used

• Criteo
• DoubleClick
• DoubleClick Conversion
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Google AdWords Conversion
• Google Analytics
• Google Dynamic Remarketing
• Google Play
• Google Tag Manager
• Hotjar
• Mobile Friendly
• Outlook
• Shutterstock
• Taboola
• reCAPTCHA

Affiliated Organizations & Regional Branches