Firstup

Overview

Firstup is a global enterprise platform based in San Francisco, focusing on intelligent employee communications, engagement, and experience. The company serves over 40% of Fortune 100 companies, helping them connect with their workforce through personalized, data-driven communication campaigns across various channels, including email, mobile, intranet, and digital signage.

The core offering is the Intelligent Communication Platform, which allows organizations to design and deliver engaging content tailored to every worker, particularly the deskless workforce. Key features include personalized omnichannel communication, automated employee journeys for onboarding and training, real-time engagement analytics, and AI-powered enhancements for creating hyper-personalized content. The organization aims to reduce employee turnover, lower onboarding costs, and boost productivity by delivering relevant information effectively. Its diverse customer base includes JetBlue and Boston Children’s Hospital and it surpassed $100 million in revenue in 2023.

Basic Information

Contact Details

• Phone: +1 844-975-2533
• Website: firstup.io
• LinkedIn: linkedin.com/company/firstup-io

Key Focus Areas & Initiatives

• Intelligent employee communications and engagement
• Personalized, data-driven communication campaigns
• Omnichannel content delivery (email, mobile, intranet, digital signage)
• AI-powered content personalization
• Automated onboarding and training journeys
• Real-time engagement analytics
• Reducing employee turnover
• Enhancing productivity and workforce experience

Technologies Used

• AI
• Atlassian Cloud
• CloudFlare Hosting
• Cloudflare DNS
• Drift
• Gmail
• Google Apps
• Google Play
• Google Tag Manager
• HeapAnalytics
• Marketo
• Microsoft Office 365
• Mobile Friendly
• Outlook
• Pardot
• Pingdom
• React
• Remote
• SalesLoft
• Salesforce
• Sendgrid
• WP Engine
• Wistia
• WordPress.org
• Zendesk

Affiliated Organizations & Regional Branches