FirstService Residential

Overview

FirstService Residential is the largest residential property management company in North America, specializing in outsourced property services that enhance the management of residential communities. Operating under FirstService Corporation, it partners with community boards, property owners, and developers to improve property value and resident quality of life. With a workforce of approximately 30,000, the company generates over $5.2 billion in annual revenues.

The company offers a wide range of property management solutions, including condominium and cooperative management, multifamily rental management, and developer advisory services. It also provides specialized services such as financial management, insurance brokerage, energy management, and project management. Emphasizing a service-first philosophy, the organization leverages advanced technology and local expertise to streamline property operations and enhance resident satisfaction, including the use of an AI-powered digital assistant to assist residents with inquiries.

Basic Information

Contact Details

• Phone: +1 954-926-2921
• Website: fsresidential.com
• LinkedIn: linkedin.com/company/firstservice-residential

Key Focus Areas & Initiatives

• Property management
• Community association management
• Condominiums & cooperatives
• Active adult
• Lifestyle communities
• HOAs
• Largescale masterplanned communities
• Multifamily rental properties
• Commercial
• Mixeduse developments
• Community maintenance
• Community support services
• Community enhancement
• Community management consulting
• Community growth
• Community governance
• Community innovation
• Community engagement
• Community management training
• Community service technology
• Community amenity tech
• Community association
• Services
• Community management compliance
• Asset management
• Community management digital platform
• Residential communities
• Community management digital transformation
• Condominium management
• Residential property management
• HOA services
• Financial reporting tools
• Community services
• Resident communication tools
• Community management integrations
• Community management AI tools
• Master-planned communities
• Resident support
• High-rise property management
• Community financial services
• Community amenity activation
• Digital management platforms
• Financial services
• Digital resident services
• Community management apps
• Master-planned community
• Community sustainability
• Property management software
• Community amenity management
• Community oversight
• Community planning
• Community management IoT
• Community management resident satisfaction
• Community data analytics platform
• Real estate property managers
• Financial reporting
• Community management APIs
• Community development
• Energy-smart community solutions
• Community management risk mitigation
• Resident portal
• Community management virtual services
• Community management predictive analytics
• Community marketing
• Digital platforms
• Community management workflows
• Community security solutions
• Community management community health
• Community lifestyle
• Community solutions
• Community care
• Community management
• Community management software
• Community management community well-being
• Financial management
• Consulting
• HOA management
• Community safety programs
• Community management remote monitoring
• Construction & real estate
• Vendor management
• Community management analytics
• Resident inquiry chatbot
• Condo management
• Community management reporting
• Community data analytics
• Amenity activation
• Community management strategy
• Facilities management
• Community safety IoT
• High-rise management
• Community management automation
• Amenity booking systems
• Community value
• Community management operational efficiency
• Community management resident experience
• Smart community solutions
• Community management dashboards
• Property maintenance systems
• Resident communication apps
• Community improvement
• Community technology
• Community operations
• HODA digital assistant
• Community energy management
• Resident experience
• Community support
• Property management solutions
• Vendor coordination tools
• Community engagement AI
• Community management cloud solutions
• Resident experience enhancement
• Community safety technology
• B2B
• Community safety
• Energy efficiency
• Community engagement platforms
• Community management mobile apps
• Community branding
• Energy management solutions
• High-rise properties
• Luxury high-rise
• Active adult communities
• Mixed-use properties
• Property maintenance
• 24/7 customer care
• Operational support
• Resident lifestyle
• Budget planning
• Risk mitigation
• Owner services
• Developer consulting
• Tenant support services
• Landscaping services
• Insurance management
• Document management
• Board member education
• Customer service
• Maintenance programming
• Sustainability initiatives
• Capital improvement plans
• Operational efficiency
• Emergency preparedness
• Custom technology solutions
• Operational reporting
• Financial health optimization
• In-person community services
• Resident inquiries
• Customer satisfaction
• Daily operations management
• Community wellness programs
• Facility management
• Strategic planning
• Concierge services
• Homeowner education programs
• Digital communication tools
• Community living enhancements
• Finance
• Enterprise software
• Enterprises
• Computer software
• Information technology & services
• Hospital & health care
• Environmental services
• Renewables & environment
• Facilities services

Technologies Used

• Act-On
• AddThis
• Amadesa
• Bootstrap Framework
• CloudFlare Hosting
• Cloudflare DNS
• DoubleClick
• DoubleClick Conversion
• Ensighten
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Google Analytics
• Google Dynamic Remarketing
• Google Font API
• Google Maps
• Google Maps (Non Paid Users)
• Google Tag Manager
• Hotjar
• Hubspot
• Linkedin Marketing Solutions
• Mobile Friendly
• Outlook
• Remote
• SendInBlue
• Shutterstock
• The Trade Desk
• Typeform
• Vimeo
• YouTube
• Zendesk
• reCAPTCHA

Affiliated Organizations & Regional Branches

• Willis Management Group, Inc.