First Focus

Overview

First Focus is an Australian managed service provider (MSP) based in Sydney, established in 2003. The company specializes in delivering managed IT services to mid-market businesses with 50-200 staff, supporting tens of thousands of end-users across various organizations in Australia and internationally.

The company offers a wide range of IT solutions, including infrastructure design, support, security, unified communications, disaster recovery, website design, and digital marketing services. First Focus is committed to providing vendor-neutral advice and invests in skilled personnel and advanced support tools to ensure high-quality service delivery. With offices in Australia, New Zealand, the Philippines, Ireland, and South Africa, First Focus has expanded its capabilities through recent acquisitions, enhancing its services in enterprise IT, communications, networking, and security. It is ISO certified in Information Security, Environment, and Quality, and serves a diverse client base including Australia Post and the Royal Australasian College of Dental Surgeons. The company also supports motorsport community initiatives as the title sponsor of the Motorsport Australia Radical Cup Australia series.

Basic Information

Contact Details

• Phone: +61 2 9007 8100
• Website: firstfocus.com.au
• LinkedIn: linkedin.com/company/first-focus-it

Key Focus Areas & Initiatives

• Information technology solutions
• Managed service provider
• IT outsourcing
• IT support
• Cloud services
• IT consulting
• Private cloud
• IT strategy
• IT services & IT consulting
• Virtual CIO
• Technology consulting
• IT support for finance
• IT infrastructure projects
• Software development
• IT support for real estate
• International IT services
• IT support New Zealand
• Managed IT for hospitality
• Cloud backup and disaster recovery
• Managed security services
• Information technology and services
• Managed cloud services
• IT support for education
• Telecommunications
• IT support for non-profits
• Managed services Australia
• Cloud backup
• Business IT support
• Disaster recovery solutions
• Disaster recovery
• IT management
• IT support Australia
• IT compliance
• Digital transformation
• Business continuity
• Unified communications solutions
• IT consulting services
• Cloud computing
• IT procurement
• SD-WAN services
• Managed IT for manufacturing
• Innovation
• SharePoint consulting
• Unified communications
• Cybersecurity solutions
• IT infrastructure
• IT compliance services
• Website design and digital marketing
• IT support for energy companies
• Services
• Construction
• IT support Philippines
• IT support for mid-market
• IT solutions
• Cloud migration
• Talent acquisition
• ISO certified MSP
• Microsoft 365 consulting
• Security services
• Application management
• Computer systems design and related services
• B2B
• Managed service providers
• End user computing
• IT support for legal firms
• IT support South Africa
• Power BI
• Security assessment
• Managed IT services
• IT support for retail
• Network management
• Remote support
• Managed security
• Business continuity and disaster recovery
• Cybersecurity risk assessment
• Customer support
• Strategic IT acquisitions
• IT support for healthcare
• Business intelligence
• Financial services
• IT support services
• IT project management
• IT support for government
• Consulting
• Cloud management
• Cybersecurity
• Remote monitoring
• Network security
• IT service provider
• IT support Ireland
• ISO certified
• Security and compliance
• IT support for construction
• IT support for SMBs
• Business continuity planning
• Cloud migration services
• Cybersecurity services
• Data protection
• Connectivity solutions
• Remote work solutions
• Infrastructure design
• IT strategy development
• Project management
• Proactive IT support
• IT monitoring
• Technical support
• Vendor management
• Employee training
• Cloud solutions
• Integration services
• Risk management
• Technical consulting
• IT audits
• Managed IT solutions
• Scalability
• Customization
• User experience
• IT efficiency
• Continuous improvement
• Flexibility in IT services
• Service level agreements
• Quality assurance
• Technical expertise
• Reputation management
• Partnership approach
• Healthcare
• Finance
• Education
• Legal
• Non-profit
• Manufacturing
• Distribution
• Transportation & logistics
• Energy & utilities
• Construction & real estate
• Outsourcing/offshoring
• Enterprise software
• Enterprises
• Computer software
• Information technology & services
• Management consulting
• Analytics
• Productivity
• UX
• Health care
• Health, wellness & fitness
• Hospital & health care
• Nonprofit organization management
• Mechanical or industrial engineering

Technologies Used

• AI
• Amazon SES
• Atlassian Cloud
• Autotask
• Avaya
• Barracuda Networks
• Bing Ads
• Bootstrap Framework
• CloudFlare Hosting
• Cloudflare DNS
• DoubleClick
• DoubleClick Conversion
• Gmail
• Google Analytics
• Google Apps
• Google Dynamic Remarketing
• Google Font API
• Google Tag Manager
• Gravity Forms
• Hotjar
• Hubspot
• Linkedin Marketing Solutions
• MailChimp SPF
• Microsoft Application Insights
• Microsoft Azure Monitor
• Microsoft Office 365
• Mobile Friendly
• MouseFlow
• Nginx
• Outlook
• Sendgrid
• Shutterstock
• Sophos
• Vidyard
• Vonage
• WordPress.org
• Workable
• YouTube
• reCAPTCHA

Affiliated Organizations & Regional Branches

• Tech Help Direct
• eStorm Australia
• Enee