FGH (Freemans Grattan Holdings)

Overview

Freemans Grattan Holdings (FGH) is a UK-based online retailer specializing in fashion, homewares, furniture, and related products. As part of the OTTO Group, the business has evolved from its traditional mail-order origins, established in 1905, into a digital-first e-commerce operation headquartered in Bradford, West Yorkshire.

FGH leverages strong financial resources and a broad brand portfolio, offering over 40,000 products through well-known brands such as Freemans, Grattan, and Kaleidoscope. The organization focuses on affordability, quality, and customer experience, with flexible payment options, easy delivery, and reliable logistics supporting its more than 2 million active customers.

Basic Information

Contact Details

• Phone: +44 12 7457 5511
• Website: fgh-uk.com
• LinkedIn: linkedin.com/company/fgh-freemans-grattan-holdings-

Key Focus Areas & Initiatives

• reliable delivery
• warehouse operations
• innovation
• online shopping
• sustainable retail
• fashion
• multi-brand online platform
• corporate responsibility
• market expansion
• supply chain
• diversity and inclusion
• heritage
• distribution
• consumer goods
• homeware
• customer experience
• e-commerce
• brand portfolio
• customer-centric
• uk retail
• fashion and homeware
• heritage and innovation
• customer satisfaction
• retail innovation
• brand management
• digital transformation
• reliable logistics
• product quality
• customer service
• product range
• tech-driven
• brand diversification
• customer loyalty
• multi-brand platform
• b2c
• affordable prices
• retail
• heritage brands
• credit operations
• digital retail
• online retail
• services
• consumer products & retail
• transportation & logistics
• consumer internet
• consumers
• internet
• information technology & services

Technologies Used

• AI
• Bootstrap Framework
• Google Font API
• Melbourne IT
• Mobile Friendly
• Outlook
• Piwik
• Typekit
• WordPress.org