Fay Servicing, LLC

Overview

Founded in 2008, this financial services company specializes in mortgage servicing and debt management. It operates as part of a larger financial group, delivering a variety of real estate solutions for both homeowners and investors across multiple U.S. locations.

The company focuses on non-bank mortgage servicing, providing personalized solutions for over 150,000 U.S. homeowners. Its services include loan servicing, debt management, collections, and support for distressed residential loans. An online Loan Solution Center assists with applications and document submissions, and partnerships with other firms further enhance integrated real estate and insurance solutions.

Basic Information

Contact Details

• Phone: +1 800-495-7166
• Website: fayservicing.com
• LinkedIn: linkedin.com/company/fay-servicing

Key Focus Areas & Initiatives

• Mortgage servicing
• B2C
• Loan status tracking
• Payoff statement
• Profile management
• Homeownership programs
• Loan modification programs
• Customer support
• Mortgage solutions
• Online account access
• Insurance and mortgage bundle
• Real estate investor services
• Customer verification
• Specialty mortgage servicing
• Technology investment in servicing
• Homeownership recovery services
• Payment management
• Property management services
• Short sale assistance
• Insurance verification
• Insurance submission
• Foreclosure avoidance
• Partner collaborations
• Real estate services
• Compliance management
• Homeownership support
• Loan management
• Mortgage loss mitigation
• Loss mitigation
• Document upload
• Licensing and registration
• Construction & real estate
• Payment processing
• Customer communication
• Partner services
• Payoff requests
• Mortgage technology
• Escrow management
• Disaster recovery support
• Homeowner hardship assistance
• Regulatory enforcement actions
• Statement viewing
• Home and auto insurance partnership
• Mortgage portfolio management
• Disaster relief
• Loan servicing platform
• Small balance mortgage management
• Integrated real estate solutions
• Regulatory compliance
• Payment options
• Foreclosure prevention
• Comprehensive mortgage solutions
• Finance and insurance
• Loan application
• Customer service support
• Homeowner assistance
• Regulation enforcement
• Statement access
• Foreclosure prevention solutions
• Loan modification
• Reinstatement process
• Regulatory filings
• Foreclosure relief programs
• Employee benefits
• Amortization calculator
• Automatic payments
• Customer verification systems
• Distressed mortgage management
• Disaster-affected homeowner support
• Foreclosure relief
• Home and auto insurance
• Technology upgrades
• Financial services
• Debt management
• Disaster assistance
• Customer portal
• Non-performing loan servicing
• Loan assistance
• Automated payments
• Account management
• Online access
• Homeowners insurance
• Loan calculators
• Forbearance options
• Property tax management
• Personalized solutions
• Escrow details
• Financial goals
• Insurance bundling
• Claims assistance
• Mobile payments
• Financial counseling
• NMLS registration
• Virtual assistance
• Paperless billing
• Claims tracking
• Payment history
• Repair services
• Automatic payment setup
• Loan details
• Event-based messaging
• Property appraisal
• Title services
• Home equity loans
• Interest rate reduction
• Mortgage transfers
• Insurance policy submission
• Payment reminders
• Account security
• Privacy compliance
• Customer satisfaction
• Personalized service
• Financial literacy

Technologies Used

• AI
• Barracuda MSP
• Black Knight
• Google Cloud Hosting
• Outlook
• Remote
• Slack

Affiliated Organizations & Regional Branches