Falabella

Overview

Falabella is a prominent retail conglomerate in Latin America, operating under Grupo Falabella. With over 135 years of history, the company has a strong presence in nine countries and serves approximately 35 million customers. Its mission is to simplify and enhance the shopping experience through innovation and sustainability.

The company manages a diverse portfolio, including department stores, home improvement services through Sodimac, and shopping malls. It provides an omnichannel experience by integrating physical stores with digital platforms. Recent expansions, particularly in Mexico, support economic development and reinforce its commitment to customer service, competitive pricing, and sustainable practices.

Basic Information

Contact Details

• Website: falabella.com
• LinkedIn: linkedin.com/company/falabella-

Key Focus Areas & Initiatives

• Logistics solutions
• Sustainability
• Retail customer engagement
• Consumer goods
• Omnichannel retailing
• Retail innovation in Latin America
• Retail digitalization
• Home improvement
• Digital transformation
• Retail supply chain
• Retail technology
• Mall development
• Retail real estate
• Retail expansion
• Retail operations
• Customer experience
• Loyalty programs
• Retail strategy
• Brand portfolio
• E-commerce platform
• Marketplaces

Technologies Used

• .NET
• 33Across
• AB Tasty
• ACL
• AI
• Adobe Marketing Cloud
• Adobe Media Optimizer
• Adobe Photoshop
• Air
• Allscripts
• Amadesa
• Amazon Associates
• AppNexus
• Aras
• Atlassian Bitbucket
• Atlassian Cloud
• Atlassian Confluence
• Bing Ads
• Braze
• CONTROL
• Cedexis Radar
• CloudFlare Hosting
• Cloudflare DNS
• Cloudinary
• Create React App
• Criteo
• Dell iDRAC (Integrated Dell Remote Access Controller)
• DoubleClick
• DoubleClick Conversion
• DoubleClick Floodlight
• DynamicYield
• Emburse Nexonia
• ExactTarget
• Eyefinity OfficeMate
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Figma
• Flix Media
• Flowcode
• Fusion ERP Analytics
• GitLab
• GoToAssist (FASTchat)
• Google AdSense
• Google AdWords Conversion
• Google Analytics
• Google Cloud Hosting
• Google Cloud Platform
• Google Display & Video 360
• Google Dynamic Remarketing
• Google Font API
• Google Maps
• Google Maps (Non Paid Users)
• Google Play
• Google Tag Manager
• Harmony Email & Collaboration
• Hotjar
• Hubspot
• ISO+™
• Jira
• Juniper Networks SRX-Series Gateways
• Liferay DXP Cloud
• Looker
• Lytics
• Microsoft Excel
• Microsoft Office
• Microsoft Office 365
• Microsoft Power Apps
• Microsoft Power Automate
• Microsoft SQL Server Reporting Services
• Microsoft Teams
• Mobile Friendly
• MongoDB
• NICE AIR and Engage
• Netlify
• Ning
• Omniture (Adobe)
• Open AdStream (Appnexus)
• OpenX - Exchange
• Oracle Analytics Cloud
• Outlook
• PL/SQL
• Pega BPM
• Postpresso
• Power BI Documenter
• PowerBI Tiles
• ProfitWell
• Python
• ROOM
• RStudio
• RTB House
• React
• Route 53
• Rubicon Project
• SAP
• SQL
• Salesforce
• Salesforce CRM Analytics
• Salesforce Live Agent
• Scene7
• Sendgrid
• Sensor Tower
• Sigma
• Slack
• Stripe
• Taboola Newsroom
• Thales SafeNet Trusted Access
• Tor
• TripleLift
• Twitter Advertising
• Typekit
• Vimeo
• Visual Website Optimizer
• VueJS
• WMS
• WebOffice
• Wider Planet
• Wistia
• WordPress.org
• YouTube
• accessiBe
• comScore
• iGoDigital
• reCAPTCHA

Affiliated Organizations & Regional Branches

• Falabella para Empresas CO
• Linio Group
• Banco Falabella Chile
• Falabella India
• Corredores de Seguros Falabella
• Banco Falabella