Engati

Overview

Engati is an AI-native customer experience platform based in Bengaluru, India, founded in 2016. The company focuses on enhancing customer engagement through conversational automation across various channels. It supports over 50 languages and operates in 186 countries, providing seamless omnichannel experiences through integrations with platforms like WhatsApp, Messenger, and more.

The platform offers a range of tools including a no-code conversation builder, customizable AI chatbots, and analytics features. Its solutions cater to high-volume sectors such as e-commerce, retail, banking, and healthcare. It is designed to assist businesses in lead generation, customer support, and retention, while ensuring compliance with enterprise-grade security measures. Engati has received recognition for innovative applications in artificial intelligence, particularly in the banking and financial services industry.

Basic Information

Contact Details

• Phone: +91 99800 03816
• Website: engati.ai
• LinkedIn: linkedin.com/company/engati

Key Focus Areas & Initiatives

• Analytics
• Conversation commerce
• Natural Language Processing (NLP)
• Machine learning
• Conversational AI
• Live chat
• WhatsApp chatbot
• Automation
• Marketing automation
• AI agents
• Generative AI
• AI assistants
• Martech
• Software development
• Voice chatbot
• Low-code platform
• Chatbot builder
• AI for healthcare support
• Multichannel messaging
• AI for real estate inquiries
• Customer data platform
• Customer journey automation
• Large language models
• Intent-based engagement
• Customer experience automation
• AI-powered automation
• Natural language processing
• API integrations
• Digital customer engagement
• Travel and hospitality
• AI for payment automation
• Multilingual chatbots
• Omnichannel engagement
• Chatbot templates
• Software as a Service (SaaS)
• Logistics
• AI chatbot deployment
• Customer insights
• AI for support ticketing
• AI for travel booking
• AI for lead qualification
• Omnichannel communication
• Financial services
• Enterprise AI solutions
• Multichannel chatbots
• Multi-lingual chatbots
• Customer engagement
• Personalized marketing
• AI-driven customer support
• AI for customer onboarding
• AI chatbots
• Chatbot customization
• No-code chatbot builder
• AI assistant
• Automation workflows
• AI for education enrollment
• Personalized customer interactions
• Customer support automation
• AI for policy management
• Agentic AI framework
• Lead generation
• Healthcare
• Contextual AI conversations
• AI for customer retention
• No-code chatbot platform
• Conversational AI platform
• AI chatbot integrations
• Customer experience and support
• Social media chatbots
• AI for omnichannel marketing
• AI customer experience
• Lead generation AI
• Chatbot training
• E-commerce and retail
• EsenseGPT
• Computer systems design and related services
• Enterprise chatbot solutions
• Real estate
• AI analytics
• Education
• AI conversation flow
• SaaS
• B2B
• B2C
• E-commerce
• Finance
• Consumer products & retail
• Transportation & logistics
• Information technology & services
• Artificial intelligence
• Marketing & advertising
• Computer software
• Enterprise software
• Enterprises
• Sales
• Health care
• Health, wellness & fitness
• Hospital & health care
• Consumer internet
• Consumers
• Internet

Technologies Used

• AI
• Amazon AWS
• Android
• Atlassian Cloud
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Gmail
• Google Analytics
• Google Apps
• Google Font API
• Google Tag Manager
• Hubspot
• Leadfeeder
• Microsoft Office 365
• Mixpanel
• Mobile Friendly
• React Redux
• Salesforce
• Sendgrid
• Slack
• The Trade Desk
• Vidyard
• Webflow
• YouTube
• reCAPTCHA