elGrocer by Smiles - Online Grocery Delivery

Overview

elGrocer by Smiles is an online grocery delivery platform based in the UAE, connecting users with Personal Grocers who purchase and deliver groceries from preferred retailers directly to customers' doorsteps. Operating in multiple cities across the UAE, including Dubai, Abu Dhabi, and Sharjah, the service offers same-day delivery to provide convenience and reliability for urban shoppers.

The platform enables customers to order groceries through a user-friendly mobile app available for iOS and Android. By allowing easy address input for seamless shopping, elGrocer ensures accessibility, broad coverage, and a digital ecosystem catering to the needs of residents across various emirates.

Basic Information

Contact Details

• Phone: +971 55 594 1066
• Website: elgrocer.com
• LinkedIn: linkedin.com/company/el-grocer

Key Focus Areas & Initiatives

• Online grocery delivery
• Urban grocery delivery
• Same-day delivery
• Personal shopper service
• Mobile app for iOS and Android
• Retail partnership ecosystem
• App-based shopping
• Market insights
• Digital ecosystem
• Rapid delivery & last-mile logistics
• Consumer convenience
• Loyalty program & points redemption
• Advertising solutions
• Customer engagement & segmentation
• Digital marketing automation
• Marketplace model

Technologies Used

• Amazon SES
• Cloudflare DNS
• Mailchimp Mandrill
• Microsoft Azure Hosting
• Outlook
• React
• SendInBlue
• Slack
• Zoho SalesIQ

Affiliated Organizations & Regional Branches

• QUICKSHOP.ae - Local Grocery Delivery