eG Innovations

Overview

eG Innovations is a global leader in IT performance monitoring and digital intelligence solutions, founded in 2001 and based in Iselin, New Jersey. The company offers an integrated monitoring platform called eG Enterprise, which automates and optimizes IT performance across physical, virtual, cloud, and hybrid setups.

eG Enterprise provides comprehensive monitoring for applications and infrastructure, enabling rapid troubleshooting and enhancing user experience. It offers flexible deployment options as on-premises, SaaS, or hybrid solutions, and integrates with popular helpdesk and collaboration tools. Serving diverse industries such as healthcare, finance, education, and manufacturing, eG Innovations is recognized for high customer satisfaction and effective solutions that improve IT service performance and operational efficiency.

Basic Information

Contact Details

• Phone: +1 866-526-6700
• Website: eginnovations.com
• LinkedIn: linkedin.com/company/eg-innovations

Key Focus Areas & Initiatives

• Application performance monitoring
• Cloud monitoring
• User experience monitoring
• IT operational analytics
• Digital transformation
• Hybrid IT management
• Server monitoring
• Digital workspace optimization
• Enterprise application monitoring
• Multi-cloud support
• Database performance monitoring
• Root-cause analysis
• Synthetic user monitoring
• Proactive issue detection
• Custom dashboards & alerting rules
• Performance analytics & troubleshooting
• Role-based access control
• Health care, finance, education & manufacturing industry solutions
• Hybrid cloud diagnostics
• Dependency mapping & automation
• End-user experience analytics
• Kubernetes, VMware, Citrix, and virtualization monitoring
• Automated root cause detection
• Cloud and on-premises support
• Managed service provider (MSP) enablement
• Single pane of glass observability

Technologies Used

• Amazon SES
• Databricks
• Outlook
• Salesforce
• Sophos