EasyVista

Overview

EasyVista is a global provider of IT service management (ITSM) and IT operations management (ITOM) software, headquartered in Noisy-le-Grand, France. Established in 1988, it delivers intelligent service automation solutions for enterprise service management and self-help. Serving over 3,000 clients worldwide—including organizations such as McDonald's and Villanova University—it streamlines IT operations and enhances productivity while supporting sustainability initiatives.

The EasyVista platform features EV Reach for cloud-based service management, EV Observe for IT monitoring, and EV Self Help for user self-service. These offerings empower users to efficiently resolve incidents and make IT more accessible and effective for organizations, driving innovation and operational excellence across industries.

Basic Information

Contact Details

• Phone: +1 888-398-4876
• Website: easyvista.com
• LinkedIn: linkedin.com/company/easyvista

Key Focus Areas & Initiatives

• Service management
• ITSM tools & platforms
• Enterprise service management solutions
• IT operations management and automation
• Cloud-native ITSM
• Self-service and self-help solutions
• Knowledge management
• AI-driven service insights
• Incident management & predictive analytics
• Real-time IT monitoring
• Micro-app development & deployment
• Business process automation
• Compliance & data governance
• IT asset management & discovery
• Workflow orchestration
• Digital transformation
• Customer experience enhancement
• Strategic innovation
• Sustainability initiatives
• Integrated IT platform solutions

Technologies Used

• AI
• Circle
• Constant Contact
• Gmail
• Google Apps
• MailJet
• Oracle Cloud
• Outlook
• React Redux
• Remote
• Route 53
• Salesforce
• UptimeRobot

Affiliated Organizations & Regional Branches

• Coservit
• SAM UK Ltd
• OTRS Group
• Goverlan, Inc.
• Sam Uk Ltd
• RIFT TECHNOLOGY LIMITED