Easyrewardz Software Services

Overview

Easyrewardz Software Services is an IT services company based in New Delhi, India, founded in 2011. The company specializes in cloud-based CRM, loyalty, and conversational commerce solutions, aiming to enhance customer experiences through its Customer Data Platform (CDP).

The company offers a range of services, including loyalty marketing, marketing automation, lead management, and customer service solutions. Their loyalty marketing tools focus on real-time rewards and personalized offers, while marketing automation facilitates multichannel engagement and automated customer journeys. Easyrewardz also provides features for ticket management, feedback management, and automated support through service bots. Additionally, their commerce solutions enhance customer interactions via platforms like WhatsApp and support phygital experiences in retail. Strategic partnerships have expanded their loyalty offerings across sectors such as travel and hospitality.

Basic Information

Contact Details

• Phone: +91 84700 03279
• Website: easyrewardz.com
• LinkedIn: linkedin.com/company/easyrewardz

Key Focus Areas & Initiatives

• Loyalty programs and omnichannel consumer engagement
• Cloud-based CRM and loyalty solutions
• Customer Data Platform (CDP) for analytics and engagement
• Marketing automation and multichannel campaign management
• Lead management and sales enablement
• Real-time rewards and personalized offers
• Feedback and ticket management systems
• Conversational commerce solutions (e.g., WhatsApp integration)
• Phygital experiences and retail engagement
• Strategic partnerships in travel and hospitality sectors

Technologies Used

• AI
• ASP.NET
• Airflow
• Amazon AWS
• Android
• Apache Spark
• Atlassian Cloud
• Cloudflare DNS
• Leadsquared Marketing Automation
• Lytics
• Microsoft SQL Server Reporting Services
• Microsoft.NET Core 3.1
• MySQL
• Optimizely Personalization
• Outlook
• PySpark
• Python
• Rackspace MailGun
• Redpanda Data
• Scylla
• Slack
• Spark
• WCF