Eastvantage

Overview

This global business process outsourcing (BPO) provider was founded in 2010 by a Euro-Filipino team. Specializing in customized managed services and outsourcing solutions, the company helps businesses worldwide reduce costs, boost scalability, and enhance performance across multiple models: offshore, nearshore, on-site, and remote.

Its operations span the Philippines, India, Vietnam, Bulgaria, Morocco, Belgium, and the United States with a diverse, multilingual workforce. Solutions delivered include customer service outsourcing, IT support, back-office operations, software development, digital marketing, and more—all tailored for a range of industries such as finance, e-commerce, legal services, and technology, focusing on operational excellence and long-term client relationships.

Basic Information

Contact Details

• Phone: +63 2887 61444
• Website: eastvantage.com
• LinkedIn: linkedin.com/company/eastvantage

Key Focus Areas & Initiatives

• Managed services
• Software development
• Technology support
• Business support
• Sales support
• Marketing support
• Customer support
• HR support
• Outsourcing & offshoring consulting
• AI chatbot integration
• Digital customer engagement
• ERP customization support
• Lead generation
• SaaS support
• CRM integration
• E-commerce
• IT support
• ERP support
• Long-term partnerships
• Technical support
• Finance outsourcing
• Business process outsourcing
• Legal process outsourcing
• Supply chain support
• Data analytics for BPO
• BPO services
• E-commerce support
• Outsourcing solutions
• Remote support
• Help desk
• AI support tools
• Global delivery
• Automation
• Scalability
• Digital workflow automation
• Industry-specific solutions
• Logistics support
• Healthcare
• Legal support
• Web development
• IT services
• Digital marketing support
• Software engineering
• Financial services
• Information technology and services
• Service level agreements
• Cybersecurity support
• Custom CRM solutions
• Digital innovation
• Digital transformation
• Health care
• Cost reduction
• Multichannel support
• Financial compliance
• Customer experience management
• Data backup and recovery
• Database management
• Cloud support
• Training and development
• Risk management
• Continuous improvement
• Digital services
• Remote IT support
• Call center
• Order processing outsourcing
• Fulfillment services

Technologies Used

• AI
• ANGEL LMS
• AT&T
• AWS CloudFormation
• AWS Glue Data Catalog
• AWS Trusted Advisor
• Active Campaign
• Addigy
• Adobe After Effects
• Adobe Photoshop
• Amazon Connect
• Apache Parquet
• Apple macOS
• Aurora
• Autopilot
• Avaya
• Azure Active Directory
• Bash
• Cisco Secure Firewall Management Center
• Citrix
• Citrix VDI-in-a-Box
• CloudFlare Hosting
• Cloudflare DNS
• Confluence
• Cornerstone HR
• Datto RMM
• Docker
• Drupal
• Endpoint Protection
• Facebook
• Five9
• Flywheel
• Gem
• Genesys
• Git
• GitHub Actions
• Google AdWords Conversion
• Google Analytics
• Google Workspace
• Hubspot
• Javascript
• Jira
• Lambda Cloud
• Laravel
• Marketo
• Metabase
• Microsoft 365
• Microsoft Active Directory Federation Services
• Microsoft Advanced Group Policy Management
• Microsoft Azure Monitor
• Microsoft Defender for Endpoint
• Microsoft DirectAccess
• Microsoft Dynamics AX
• Microsoft Excel
• Microsoft Fabric
• Microsoft Hyper-V Server
• Microsoft Intune
• Microsoft Office
• Microsoft Office 365
• Microsoft PowerShell
• Microsoft SQL Server Reporting Services
• Microsoft Windows Server 2012
• Microsoft Windows Virtual Desktop
• MySQL
• Nec Asia Pacific Pte Ltd
• Ning
• Office365
• Optimizely
• Outlook
• PHP
• PRTG Network Monitor
• Parallels Mac Management for Microsoft SCCM
• PostgreSQL
• PowerBI Tiles
• Python
• QGIS
• React
• React Redux
• Redmine
• Refinitiv World-Check Risk Intelligence
• RingCentral
• SAP
• SAP S/4HANA
• SQL
• Salesforce CRM Analytics
• Siemens SIMATIC S7
• Slack
• Sophos Endpoint
• Strato
• TUNE
• Tableau
• Telegram
• Terraform
• TikTok
• Trend Micro XDR
• Ubuntu
• Veeam
• Wider Planet
• Wolters Kluwer Commerce Clearing House (CCH)