Earnest

Overview

Established in 2013, this student loan provider is dedicated to making higher education accessible and affordable. The organization operates as a fully digital lender, with offices in Oakland and Salt Lake City, and does not maintain physical branch locations.

Key services include student loans for current students and refinancing options for graduates. The application process is simple and focuses on clear communication, evaluating each applicant individually and considering various US-based financial assets, including checking and savings accounts, retirement funds, and even cryptocurrency. Customer support is available through phone, email, and live chat, provided by a dedicated "Client Happiness team" to assist all borrowers.

Basic Information

Contact Details

• Phone: +1 888-601-2801
• Website: earnest.com
• LinkedIn: linkedin.com/company/earnest-llc

Key Focus Areas & Initiatives

• Consumer lending
• Financial technology
• Mission driven financial solutions
• Value driven practices
• Finance technology
• Information technology & services
• Accessible higher education
• Digital loan application and servicing

Technologies Used

• AI
• Amazon AWS
• Amplitude
• Atlassian Cloud
• CloudFlare CDN
• CloudFlare Hosting
• Confluence
• Git
• Gmail
• Google Apps
• Microsoft Office 365
• Mixpanel
• Pardot
• Rackspace MailGun
• Route 53
• Salesforce
• Segment.io
• Sendgrid
• Slack
• Zendesk

Affiliated Organizations & Regional Branches

• Going Merry